Re: Regarding panix.com

2005-01-21 Thread Matthew Sullivan
Steve Sobol wrote: Matthew Sullivan wrote: What sort of support would you give a not-for-profit Org such as SORBS.net or an Org such as Spamhaus.org if our domains were hijacked maliciously (or not)? Shouldn't matter, should it? No, that was my point. Regards, Mat

Re: Regarding panix.com

2005-01-18 Thread Steve Sobol
Matthew Sullivan wrote: What sort of support would you give a not-for-profit Org such as SORBS.net or an Org such as Spamhaus.org if our domains were hijacked maliciously (or not)? Shouldn't matter, should it? -- JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638) Steve

Re: Regarding panix.com

2005-01-18 Thread Steve Sobol
Bruce Tonkin wrote: Most major registrars and ICANN have direct contacts into the technical parts of Melbourne IT.I received notification from several parties via email (but I don't read email 24 hours a day). Bruce, Offlist, I have already given you some suggestions that I hope will be helpful

RE: Regarding panix.com

2005-01-17 Thread Bruce Tonkin
Hello Matthew, > > > What sort of support would you give a not-for-profit Org such > as SORBS.net or an Org such as Spamhaus.org if our domains > were hijacked maliciously (or not)? As others have pointed out, any procedures will need to ensure that they can be applied to all domain name

Re: Regarding panix.com

2005-01-17 Thread Matthew Sullivan
Something to give thought to everyone on this list using DNSbls Bruce Tonkin wrote: I have had a few emails regarding a perception that we have limited support to deal with issues such as panix.com, so I will just set the record straight. We provide a standard first level retail customer servic

Re: Regarding panix.com

2005-01-17 Thread George William Herbert
>[...] >We are looking at our processes to ensure that incidents such as >occurred with panix.com can be addressed more quickly within Melbourne >IT, and also checking to ensure that an appropriate number of external >people have access to the right contacts at Melbourne IT to fast track >serious

RE: Regarding panix.com

2005-01-17 Thread Bruce Tonkin
Hello All, > > Melbourne IT restored the nameservers and contact details > associated with this name first thing this morning (Monday in > Melbourne, Australia). > > We are arranging with the previous registrar (Dotster) to > have the name transferred back. As an update, the transfer back

RE: Regarding panix.com

2005-01-16 Thread Bruce Tonkin
Hello All, I have had a few emails regarding a perception that we have limited support to deal with issues such as panix.com, so I will just set the record straight. We provide a standard first level retail customer service line 24 hours by 5.5 days. (which gives business hours service in all w

Re: Regarding panix.com

2005-01-16 Thread Richard Cox
On Mon, 17 Jan 2005 10:52:11 +1100 "Bruce Tonkin" <[EMAIL PROTECTED]> wrote: > In this case one of the parties was an ISP in the United Kingdom, > which is a reseller of Melbourne IT. I find it interesting that you assert that the ISP/reseller was in the United Kingdom. Our investigations estab

Re: Regarding panix.com

2005-01-16 Thread Steve Sobol
Bruce Tonkin wrote: Hello All, Melbourne IT restored the nameservers and contact details associated with this name first thing this morning (Monday in Melbourne, Australia). And the lack of response on a weekend is completely inappropriate. I'm glad you finally decided to do something, but there i