RE: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Durand, Alain
to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy For four months dozens of our users who are Comcast subscribers have had difficulty reaching St. Olaf College's and Carleton College's network services. We have worked through everything we can think

Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Craig D. Rice
For four months dozens of our users who are Comcast subscribers have had difficulty reaching St. Olaf College's and Carleton College's network services. We have worked through everything we can think of with our Onvoy (regional ISP) network engineers. We have isolated the problem a couple

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread William Herrin
On 8/2/07, Craig D. Rice [EMAIL PROTECTED] wrote: We have already attempted the usual troubleshooting and have eliminated user problems, computer problems, server problems, cable modem problems, and Linksys router problems. Traceroutes have been somewhat inconclusive since Onvoy blocks ICMP

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Robert Boyle
At 09:30 AM 8/2/2007, Craig D. Rice wrote: For four months dozens of our users who are Comcast subscribers have had difficulty reaching St. Olaf College's and Carleton College's network services. We have worked through everything we can think of with our Onvoy (regional ISP) network

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Jim Shankland
Robert Boyle wrote: Either your firewall/router or the customer's firewall/router is blocking PMTUD packets. I suspect an overzealous firewall admin is blocking all icmp. Which you can't do anything about if the overzealous firewall admin is at the other end of the connection. My

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Adrian Chadd
On Thu, Aug 02, 2007, Jim Shankland wrote: Linux has a nifty iptables option (clamp-mss-to-pmtu) to rewrite the MSS in TCP SYN packets when forwarding a packet onto a link with a lower MTU than the MSS in the packet. Works like a charm. If every packet forwarding device on the Internet did

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Jim Shankland
Adrian Chadd wrote: On Thu, Aug 02, 2007, Jim Shankland wrote: Linux has a nifty iptables option (clamp-mss-to-pmtu) to rewrite the MSS in TCP SYN packets when forwarding a packet onto a link with a lower MTU than the MSS in the packet. Works like a charm. If every packet forwarding device

Re: Seeking Comcast Contact: need to troubleshoot packet loss and/or asymmetric routing issue between Comcast Onvoy

2007-08-02 Thread Valdis . Kletnieks
On Thu, 02 Aug 2007 18:33:16 PDT, Jim Shankland said: Hmm; I've never actually heard of anybody doing PMTUD on non-TCP traffic, though it's possible. Does anybody actually do it? AIX 5.2 and earlier supported it for UDP (we're getting out of the AIX business, so I can't speak to what 5.3