Re: Do you obfuscate email headers when reporting spam issues to clients?

2013-11-07 Thread Nonaht Leyte
>> Savvis had a significant spam problem when I >> arrived, and until just a few months before I left, had literally none. > Howdy, > > Out of curiosity, what changed a few months before you left? Without retelling the *entire* [very public] story: we acquired another large carrier with several h

Re: Do you obfuscate email headers when reporting spam issues to clients?

2013-11-06 Thread Nonaht Leyte
> If you send him a complaint scrubbed in the manner you describe, he > won't have enough information to act. You'd basically be wasting both > his time and yours. As many here know, I spent 4 years on the receiving end of the abuse@savvisbox: when I was hired it was for multiple roles, but the ab