Does anyone on list have any firsthand experience with this software as a
primary ticketing platform in a high volume NOC?
We are moving away from SolarWinds WebHelpDesk as our ticketing platform and
this one came into the bidding late.
http://www.autotask.com
Once upon a time, Chris Garrett said:
> Does anyone on list have any firsthand experience with this software as a
> primary ticketing platform in a high volume NOC?
A small ISP I used to work for switched to Autotask a couple of years
ago, and I was not impressed. The web UI was slow, the API w
Well what do u recommend
Sent from my iPhone
> On Aug 7, 2014, at 3:08 PM, Chris Adams wrote:
>
> Once upon a time, Chris Garrett said:
>> Does anyone on list have any firsthand experience with this software as a
>> primary ticketing platform in a high volume NOC?
>
> A small ISP I used to
This is the same limitation on contacts that is forcing us away from WHD
I appreciate your prompt response.
On Aug 7, 2014, at 3:08 PM, Chris Adams wrote:
> Once upon a time, Chris Garrett said:
>> Does anyone on list have any firsthand experience with this software as a
>> primary ticketi
It¹s not taboo to say Remedy is it?
On 8/7/14, 2:49 PM, "Ameen Pishdadi" wrote:
>Well what do u recommend
>
>Sent from my iPhone
>
>> On Aug 7, 2014, at 3:08 PM, Chris Adams wrote:
>>
>> Once upon a time, Chris Garrett said:
>>> Does anyone on list have any firsthand experience with this
Remedy can be awesome, if you have full time development staff to dedicate to
it.
On Aug 7, 2014, at 4:18 PM, Corey Touchet
wrote:
> It¹s not taboo to say Remedy is it?
>
>
>
>
>
> On 8/7/14, 2:49 PM, "Ameen Pishdadi" wrote:
>
>> Well what do u recommend
>>
>> Sent from my iPhone
>>
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