Re: ISP Unbundling circuits

2009-01-30 Thread Chris Hills
Wayne E. Bouchard wrote: I've never been happy with 'deinstall' fees of any sort. To me, this is just a cost of doing business. The time necessary to remove such is just accepted. It is assumed that the terms of the contract are long enough that such costs become insignificant and should not be s

Re: ISP Unbundling circuits

2009-01-29 Thread Jeffrey Lyon
I think they should pay *you* a deinstall fee just for suggesting something like that. Jeff On Thu, Jan 29, 2009 at 3:35 PM, JC Dill wrote: > Mark Kent wrote: >> >> On a slightly related topic, a US-based colo outfit used by a company >> I work with wants a fee to disconnect power to the cage.

Re: ISP Unbundling circuits

2009-01-29 Thread JC Dill
Mark Kent wrote: On a slightly related topic, a US-based colo outfit used by a company I work with wants a fee to disconnect power to the cage. The tenant had been there for years and, at contract renewal time, was lobbied hard ($$) by the colo company to reduce power consumption. Did they m

Re: ISP Unbundling circuits

2009-01-29 Thread Wayne E. Bouchard
I've never been happy with 'deinstall' fees of any sort. To me, this is just a cost of doing business. The time necessary to remove such is just accepted. It is assumed that the terms of the contract are long enough that such costs become insignificant and should not be something that gets passed a

Re: ISP Unbundling circuits

2009-01-29 Thread Mark Kent
On a slightly related topic, a US-based colo outfit used by a company I work with wants a fee to disconnect power to the cage. The tenant had been there for years and, at contract renewal time, was lobbied hard ($$) by the colo company to reduce power consumption. The tenant worked for a few mont

Re: ISP Unbundling circuits

2009-01-29 Thread Seth Mattinen
Colin Alston wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Jay Nugent wrote: *EVERY* ISP I have consulted for has failed to perform the simplest of Order Entry processes, including an item-by-item checklist of what to do when a customer disconnects. At each ISP we have found numerou

Re: ISP Unbundling circuits

2009-01-29 Thread Bruce Robertson
Sometimes it's the telco. We've issued disconnects for copper-based T1s, and seen the HDSL card still powered years later. itmailinglist wrote: Hi everyone, Is it common for an ISP to install a lased line (circuit) and when the service ends, the service is not unbundled again but all the

Re: ISP Unbundling circuits

2009-01-29 Thread Wayne E. Bouchard
On Thu, Jan 29, 2009 at 03:31:40PM +0200, Colin Alston wrote: > Circuits seems worse, but they also don't seem to track their CPE at > all. We have boxes full of various teleco CPE, including some Cisco 800 > and 1600 routers. I guess it costs more than it's worth to recover it, > but the irritatin

Re: ISP Unbundling circuits

2009-01-29 Thread Michael Holstein
Is it common for an ISP to install a lased line (circuit) and when the service ends, the service is not unbundled again but all the cabling is left where it is? I have even seen that a circuit is still active on there exchanges after years and no one at the ISP seems to care that they are wasti

Re: ISP Unbundling circuits

2009-01-29 Thread Etaoin Shrdlu
Colin Alston wrote: I even have a cabinet full of patch/cross-connect gear at one site. The teleco took some of the NTU kit from it when it was cancelled, said they would be back for the rest and 2 years later there it stands :) Murpheys' law says the instant I tie it to the roof of my car, the

Re: ISP Unbundling circuits

2009-01-29 Thread Colin Alston
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Jay Nugent wrote: >*EVERY* ISP I have consulted for has failed to perform the simplest of > Order Entry processes, including an item-by-item checklist of what to do > when a customer disconnects. At each ISP we have found numerous circuits > st

Re: ISP Unbundling circuits

2009-01-29 Thread Jay Nugent
Greetings, On Thu, 29 Jan 2009, itmailinglist wrote: > Hi everyone, > Is it common for an ISP to install a lased line (circuit) and when the > service ends, the service is not unbundled again but all the cabling is left > where it is? I have even seen that a circuit is still active on there > ex

ISP Unbundling circuits

2009-01-29 Thread itmailinglist
Hi everyone, Is it common for an ISP to install a lased line (circuit) and when the service ends, the service is not unbundled again but all the cabling is left where it is? I have even seen that a circuit is still active on there exchanges after years and no one at the ISP seems to care that