Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Chris Grundemann
On Wed, Apr 6, 2016 at 3:05 PM, Hal Ponton wrote: > I think there was a BCP being worked on. I seem to recall it was being > discussed as a Facebook group. True. https://www.facebook.com/groups/maintnote/ Currently under development, but fairly far along... Cheers, ~Chris -- @ChrisGrundema

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Robert Drake
I've been on hold a few times with some companies that had great 80's music. I almost asked them to put me back on hold when they finally took me off. Sometimes it's a party when one of the people on the call hits the hold button, it depends on how bad the outage is :) On 4/6/2016 4:56 PM,

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Eric Kuhnke
.com | View My Calendar | View/Pay Your Invoices | View > Your Tickets > > > > > -Original Message- > From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Sean Donelan > Sent: Wednesday, April 6, 2016 4:53 PM > To: nanog@nanog.org > Subject: Re: Best practice

RE: Best practices for sending network maintenance notifications

2016-04-06 Thread Scott Weeks
--- r...@orsiniit.com wrote: From: Ray Orsini "The other "don't do that" is never configure Music on Hold for any NOC/SOC lines. Few things are more annoying than a eight hour trouble shooting conference bridge, and one of the dozen NOC/SOCs on the bridge hits the Hold button." Now that you'v

RE: Best practices for sending network maintenance notifications

2016-04-06 Thread Ray Orsini
s, FL 33016 http://www.orsiniit.com | View My Calendar | View/Pay Your Invoices | View Your Tickets -Original Message- From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Sean Donelan Sent: Wednesday, April 6, 2016 4:53 PM To: nanog@nanog.org Subject: Re: Best practices for sending ne

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Sean Donelan
On Wed, 6 Apr 2016, Dan Mahoney, System Admin wrote: My question for the group -- does anyone know if there's a "best practices" for sending maint notifications like this? An RFC sort of thing? It falls in the category of "Doctor, it hurts when I do this. Don't do that." Even the most dense

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread joel jaeggli
On 4/6/16 3:56 PM, Dan Mahoney, System Admin wrote: > All, > > We recently, at $dayjob, had one of our peers (at Symantec) send out a > network maint notification, putting 70 addresses in the "To:" field, > rather than using BCC or the exchange's mailing list. > > Naturally, when you mail 30 add

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Michael J Wise
> I think there was a BCP being worked on. I seem to recall it was being > discussed as a Facebook group. But there's no RFC, at least that I know > of. And additionally, putting the recipients in the To: line sounds like a really bad idea. Sharing PII without permission and stuff like that. Mak

Re: Best practices for sending network maintenance notifications

2016-04-06 Thread Hal Ponton
I think there was a BCP being worked on. I seem to recall it was being discussed as a Facebook group. But there's no RFC, at least that I know of. Regards, Hal Ponton Senior Network Engineer Buzcom / FibreWiFi Tel: 07429 979 217 Email: h...@buzcom.net > On 6 Apr 2016, at 19:56, Dan Mahoney,