>
> At least for the FCX line we were told when trying to open a support
> case that the limited lifetime warranty only applies to hardware and
> does not make you eligible for any kind of support or software beyond
> getting hardware replaced.
>
Yeah, you need to buy "phone support" if you want
...@seven.com]
Sent: Sunday, February 13, 2011 15:59
To: Florian Weimer; Ryan Finnesey
Cc: nanog@nanog.org; John Macleod
Subject: RE: SmartNet Alternatives
> * Ryan Finnesey:
>
> > This is one of the reasons we are starting to look at Juniper for a
> > new network build. It i
e.
Richey
-Original Message-
From: Neil J. McRae [mailto:n...@domino.org]
Sent: Wednesday, February 16, 2011 4:56 AM
To: gbon...@seven.com; tbran...@gmail.com
Cc: nanog@nanog.org
Subject: Re: SmartNet Alternatives
I've used NHR for a number of deployments over the past couple of years
, February 15, 2011, 11:04 PM
Subject: Re: SmartNet Alternatives
I know NHR has a alternative that looks to be comparable.
http://www.networkhardware.com/Maintenance/
-tb
Can anybody point to dependable analysis of the performance credentials on
"green" (CO2/carbon neutral, recycling, etc) and financial cost recovery of the
Internet vendors such Juniper and Cisco et al?
The story emerging here is not looking very encouraging.
Christian
On 13 Feb 2011, at
I know NHR has a alternative that looks to be comparable.
http://www.networkhardware.com/Maintenance/
-tb
> * Ryan Finnesey:
>
> > This is one of the reasons we are starting to look at Juniper for a
> > new network build. It is my understanding we set software updates
> > for life for free.
>
> My understanding is that it's free for customers who have a service
> contract in place. Most downloads a
> How does Juniper feel about used hardware?
>
> ~Seth
I love Juniper's hardware and software, and support. However, the way they deal
with used or second hand hardware is terrible. It is not possible to transfer
ownership at all. You can not resell anything, and hope to get any software
updat
* Ryan Finnesey:
> This is one of the reasons we are starting to look at Juniper for a
> new network build. It is my understanding we set software updates
> for life for free.
My understanding is that it's free for customers who have a service
contract in place. Most downloads are not self-serv
--
eintellego - The Experts that the Experts call
- Juniper - HP Networking - Cisco - Brocade - Arista - Allied Telesis
-Original Message-
From: Michael Loftis
Date: Sat, 12 Feb 2011 08:26:56 +1100
To: John Macleod
Cc: "nanog@nanog.org"
Subject: Re: SmartNet Alternatives
iel Roesen
Date: Sun, 13 Feb 2011 07:46:36 +1100
To: "nanog@nanog.org"
Subject: Re: SmartNet Alternatives
>On Fri, Feb 11, 2011 at 04:49:55PM -0500, Andrey Khomyakov wrote:
>> If only Cisco would sell "software only" support.
>
>They do. You might have to make
- Brocade - Arista - Allied Telesis
-Original Message-
From: Seth Mattinen
Date: Sun, 13 Feb 2011 12:49:24 +1100
To: "nanog@nanog.org"
Subject: Re: SmartNet Alternatives
>On 2/12/2011 13:33, Ryan Finnesey wrote:
>> This is one of the reasons we are starting to lo
On 2/12/2011 13:33, Ryan Finnesey wrote:
> This is one of the reasons we are starting to look at Juniper for a new
> network build. It is my understanding we set software updates for life for
> free.
> Cheers
> Ryan
>
How does Juniper feel about used hardware?
~Seth
4:27 PM
To: John Macleod
Cc: nanog@nanog.org
Subject: Re: SmartNet Alternatives
Cisco is making noises that they'll eventually be restricting software access
to ONLY those devices which have an active SmartNet contract associated to your
CCO account. I don't know where this currently
Sometimes you have to pick your battles.
I'm sure there's a number cruncher somewhere telling Cisco this is a good idea.
Let's see how the real world reacts though
> Subject: RE: SmartNet Alternatives
> Date: Sat, 12 Feb 2011 13:33:32 -0800
> From: ryan.finne..
Macleod
Cc: nanog@nanog.org
Subject: Re: SmartNet Alternatives
Cisco is making noises that they'll eventually be restricting software access
to ONLY those devices which have an active SmartNet contract associated to your
CCO account. I don't know where this currently stands, and it sure
On Fri, Feb 11, 2011 at 04:49:55PM -0500, Andrey Khomyakov wrote:
> If only Cisco would sell "software only" support.
They do. You might have to make your sales droid know that YOU know
about it thought. :-)
Order items were CON-SW-... in the past, not sure about today.
Best regards,
Daniel
--
On 2/11/2011 13:49, Andrey Khomyakov wrote:
> If only Cisco would sell "software only" support. 3rd party smartNet
> alternatives are nice for parts replacement. They suck for support, imho,
> especially, when it comes down to declaring a problem to be a bug.
> On quite a few occasions I found bugs
If only Cisco would sell "software only" support. 3rd party smartNet
alternatives are nice for parts replacement. They suck for support, imho,
especially, when it comes down to declaring a problem to be a bug.
On quite a few occasions I found bugs in IOS and TAC submitted those as bugs
and fixed th
On 2/11/2011 16:26, Michael Loftis wrote:
> Cisco is making noises that they'll eventually be restricting software
> access to ONLY those devices which have an active SmartNet contract
> associated to your CCO account. I don't know where this currently
> stands, and it sure will be a huge pain in
Cisco is making noises that they'll eventually be restricting software
access to ONLY those devices which have an active SmartNet contract
associated to your CCO account. I don't know where this currently
stands, and it sure will be a huge pain in my rear if/when it happens.
On Fri, Feb 11, 2011
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