Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Patrick
On 2013-05-31 04:07, Warren Bailey wrote: > Sadly, I agree. If anyone is there late, it's a noc administrator looking at > pictures of cats. Sure. However, when you know the switch (or special circuits) techs and occasionally eat where they do, you'll probably catch an FYI or two that switch X th

Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Warren Bailey
Sadly, I agree. If anyone is there late, it's a noc administrator looking at pictures of cats. Sent from my Mobile Device. Original message From: "Justin M. Streiner" Date: 05/30/2013 8:11 PM (GMT-08:00) To: Patrick Cc: nanog@nanog.org Subject: Re: Verizon

Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Justin M. Streiner
On Fri, 31 May 2013, Patrick wrote: On 2013-05-30 21:43, valdis.kletni...@vt.edu wrote: May not be workable without a sufficiently high call rate 24/7. If you're a small call center that usually has 3-4 calls per hour at 2AM, now long is "too long without a call, time to get suspicious"? Cor

Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Patrick
On 2013-05-30 21:43, valdis.kletni...@vt.edu wrote: > May not be workable without a sufficiently high call rate 24/7. If you're a > small call center that usually has 3-4 calls per hour at 2AM, now long is "too > long without a call, time to get suspicious"? Correct. Alternatively, perhaps VZ ha

Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Valdis . Kletnieks
On Fri, 31 May 2013 09:04:17 +0800, Patrick said: > Probably better to watch stats for each NPA-NXX calling each DID. You > can fit a distribution to the data for the length of time before another > call arrives, and automatically throw a ticket at your carrier support > group when the time betwee

Re: Verizon NY (LEC) prior notification

2013-05-30 Thread Patrick
On 2013-05-30 16:37, Christopher J. Pilkington wrote: > Is anyone aware of a method to "mark" or "flag" certain services with > Verizon NY (the LEC) as critical, such that changes aren't made to the > services without prior notification? I know it's a lot to ask of Verizon. Probably better to wat

Verizon NY (LEC) prior notification

2013-05-30 Thread Christopher J. Pilkington
Is anyone aware of a method to "mark" or "flag" certain services with Verizon NY (the LEC) as critical, such that changes aren't made to the services without prior notification? I know it's a lot to ask of Verizon. We experienced an outage on a number of PRI that were rehomed to another switch wi