call centre crisis

2005-06-08 Thread Andreas Broeckmann
[abuse, incompetence, or false expectations? or, as a friend of mine always used to say: you buy cheap, you buy twice. -ab] The abuse of Asian telephone centre staff by customers is symptomatic of corporate cock-up on a grand scale, says Simon Caulkin Sunday June 5, 2005 The Observer The leng

IWTnews Website Launch: June 15, 2005

2005-06-08 Thread Soenke Zehle
Didn't someone say way back when that television wouldn't be revolutionized? I have been wondering whether 'global' and 'independent' really go together that well, but it looks like the network is going to launch its first network, finally proving Chomsky right and return us to democracy, sz <

[no subject]

2005-06-08 Thread Ivo Skoric
This intrigue is worthy of Star Wars. Jossca Fischer, given his past, now neatly fits the role of Anaken Skywalker, fully transformed into the lord Dart Vader. Dark side clouding his mind may be. So, Germany's will for power will eventually end the world as we know it, as it was so close to do

RE: Newsworthy?

2005-06-08 Thread Cecile Landman
Dutch newspaper NRC-Handelsblad last weekend published an interview with Joris Voorhoeve, Dutch minister of Defense in the nineties, hence, during the Srebenica massacre. He now declared - this week yes - that he should have resigned after Srebrenica. best, Cecile www.streamtime.org "Ivo Sk