Hi Mandrake Linux Help Desk,
I guess I must be one of a small minority who cannot get version 7.1 Deluxe
to install on his/her PC. I have made three thorough attempts and all goes
well until the final step where the X configuration test is done.
I chose from the list of options, a Matrox Millennium II video card and a
Viewsonic PT 775 monitor and a resolution of 1024 by 768 at 24-bit color
depth. I get an error stating that “install exited abnormally” and
everything is deleted.
I am installing the program on a Maxtor 8.4 GB hard drive as a virgin
installation, allowing Mandrake Linux to do an “automatic” install. I run my
PC using a “rack” system, that is, all my “boot” drives are mounted in rack
inserts so I can run any operating system I want to, putting each system
(Win98, Win2000, etc.) exclusively on its very own boot hard drive.
Since I installed Mandrake Linux from the CD drive and NOT from Windows (as
the boot hard drive was blank) I cannot send you the dump of the error
messages that appeared on the screen when the program crashed.
Here’s a description of my system:
Abit BX6-2 mobo, April 2000 BIOS, Matrox Millennium II PCI bus video card
with 16 Mb WRAM tied to a Diamond Monster II PCI 3-D video card using a 3Dfx
voodoo 2 chip set and 12 Mb of video RAM, 256 Mb of PC-100 SDRAM, 250 Mb
Iomega Zip drive, Panasonic 40X (oem) CD drive, 3.5 inch Teac floppy drive,
Realtek RTL 8029 NIC, Promise DMA66 controller card, Sound Blaster “Live”
sound card, Intel Celeron 566 Mhz. Flip Chip PGA (retail) CPU (overclocked
to 850 Mhz.) on an Abit slocket adapter all cooled using a “Golden Orb” heat
sink fan combo and finally a mobile rack configured for DMA-66. The rack
holds whatever “boot” drive and operating system I want. I also have a
“slave” drive permanently mounted inside the generic case (300 watt Power
Supply in the case). That slave drive is a Maxtor model 52049U4 (20.5 Gb).
Your help will be appreciated. I do expect success, but on the other hand, I
also expect a full refund of my purchase price if we cannot get Mandrake
Linux version 7.1 Deluxe successfully installed on my PC. I look forward to
your prompt reply. You can reach me at [EMAIL PROTECTED] and by phone at
310-820-352.
I have attached this message as a Word 2000 document in case you want to
print this out in a formatted version.
Cheers
Dennis J. Betts
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Mandrake Linux.doc