[nlug] typical sysadmin challenge

2012-11-05 Thread Howard White
We have a customer in Teaneck NJ recovering from Sandy. The good news is that the power is now restored and their location is fine. Server is back up and all is good except one important network printer. When on and all connected, it is spasmodically printing pages of gibberish. We powered

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread Jim Peterson
Is it possible the driver got corrupted? I had that issue after a breaker tripped on the USB printer attached to my desktop. I reinstalled the driver, restarted CUPS all was well after that. Jim Peterson On Mon, 2012-11-05 at 10:16 -0600, Howard White wrote: We have a customer in Teaneck NJ

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread ware
had similar issue with workstation sending bad jobs to the printer (not using queue on server) On Mon, Nov 5, 2012 at 10:34 AM, Jim Peterson jim.sokytec...@gmail.comwrote: Is it possible the driver got corrupted? I had that issue after a breaker tripped on the USB printer attached to my

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread Howard White
On 11/05/2012 10:57 AM, ware wrote: had similar issue with workstation sending bad jobs to the printer (not using queue on server) Great observation. We just booted the customer server. While server down, we restarted the printer and the nonsense printing resumed, all the while the

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread Chris McQuistion
I wonder if the network print server on the printer (HP JetDirect, in the HP parlance) has gone bad? We've had a few of those go bad in the past. Chris On Mon, Nov 5, 2012 at 11:26 AM, Howard White hwh...@vcch.com wrote: On 11/05/2012 10:57 AM, ware wrote: had similar issue with

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread David R. Wilson
Hello Howard, Is there any chance of configuring a box as a firewall to the printer so you could see if there is any traffic to the printer and exactly where it is originating? No firewall rules need to be there, but it would make it possible to see what the traffic looks like and find out a bit

Re: [nlug] typical sysadmin challenge

2012-11-05 Thread Chris McQuistion
Another option might be to hook up the network printer to an old school network *hub* and then hook up another computer, running Wireshark to sniff the packets. Chris Chris On Mon, Nov 5, 2012 at 6:45 PM, David R. Wilson da...@wwns.com wrote: Hello Howard, Is there any chance of