Re: How to block, but not block?!

2010-06-20 Thread Kurt Buff
On Thu, Jun 17, 2010 at 07:31, Ben Scott mailvor...@gmail.com wrote: On Thu, Jun 17, 2010 at 9:45 AM, Daniel Rodriguez drod...@gmail.com wrote: There is a Java based Excel Application. It is actually part of Open Office. This will allow the users to open, view, and edit the Excel Spreadsheet,

RE: Helpdesk software

2010-06-20 Thread Jay Dale
I sent this back in April, and we're still looking. I am now looking for hosted helpdesk solutions as well, currently trying out Salesforce. What we need is to be able to utilize multiple SLA's for multiple clients and get away from software that's geared more towards internal usage. Most of

RE: Helpdesk software

2010-06-20 Thread greg.sweers
Check out Autotask. They have a Go version for 3 or less and then Pro. I have not played with the latest version of TrackIT, but its not geared for multiple customers sites with different needs. Designed for single organization, multiple sites, etc... You can hack it, but its probably not