RE: Dear Dell

2011-06-18 Thread Ryan Finnesey
I meant the size of the company buying the hardware, but I think we are going to go with the HP C7000/BL460c G7 and NetApp for storage. Cheers Ryan From: Steven Peck [mailto:sep...@gmail.com] Sent: Friday, June 17, 2011 12:40 PM To: NT System Admin Issues Subject: Re: Dear Dell

RE: Dear Dell

2011-06-17 Thread Ken Schaefer
@gmail.com] Sent: Saturday, 18 June 2011 12:40 AM To: NT System Admin Issues Subject: Re: Dear Dell The size of companies? Well, Dell is big as is HP. We are an HP shop and currently buy through Quest. That said, we talk to our HP TAM and Quest Sales person to coordinate our lease refreshes. An

Re: Dear Dell

2011-06-17 Thread Steven Peck
:) I doubt the size of the company matters. I suspect the size of the purchase is what determines the quality of attention. We're a mid-sized company of around 5,000 but we get nice attention because we have the budget and make the pruchases to get that attention. If you call up and tell them y

Re: Dear Dell

2011-06-17 Thread Ben Scott
On Fri, Jun 17, 2011 at 12:40 PM, Steven Peck wrote: >> I would be curious to know the size of the companies. > > The size of companies?  Well, Dell is big as is HP. I expect he meant the purchasing companies. If you're buying 100s of PCs, I'm sure you get better service from Dell or HP than i

Re: Dear Dell

2011-06-17 Thread Steven Peck
companies. I will soon be > building out 9 data centers and I need to decide if I want to go Dell or > HP. Right now, I am thinking HP. > > > > *From:* Sam Cayze [mailto:sca...@gmail.com] > *Sent:* Monday, June 06, 2011 5:33 PM > *To:* NT System Admin Issues > *Subject:* RE

Re: Dear Dell

2011-06-17 Thread Jonathan Link
** > > *From:* Sam Cayze [mailto:sca...@gmail.com] > *Sent:* Monday, June 06, 2011 5:33 PM > *To:* NT System Admin Issues > *Subject:* RE: Dear Dell > > ** ** > > Just noticed this too. I was not notified by Dell about my last reorg of > reps. > > ** ** > >

RE: Dear Dell

2011-06-16 Thread Ryan Finnesey
: Dear Dell Just noticed this too. I was not notified by Dell about my last reorg of reps. Way too many account changes IMO. Every couple of months lately. And every time they want a 30 minute conference call to learn about our business. They should store our info in CRM or something and

Re: Dear Dell

2011-06-06 Thread Andrew S. Baker
+10 Granted, I've had less problems with Dell over the years -- possibly because of equipment purchase volume -- but they still change account teams around way too much. *ASB *(Professional Bio ) *Harnessing the Advantages of Technology for the SMB market..

RE: Dear Dell

2011-06-06 Thread Sam Cayze
Just noticed this too. I was not notified by Dell about my last reorg of reps. Way too many account changes IMO. Every couple of months lately. And every time they want a 30 minute conference call to learn about our business. They should store our info in CRM or something and just pass it on

Re: Dear Dell

2011-06-06 Thread Jonathan Link
Thanks. Just got a response back from my rep. My quote is wrong because they're having problems with their ordering system... *sigh* On Mon, Jun 6, 2011 at 3:06 PM, techconnect wrote: > That's a Dell response if I ever heard one, I think he already stated his > issues.:) > > jason > > > What’

RE: Dear Dell

2011-06-06 Thread techconnect
That's a Dell response if I ever heard one, I think he already stated his issues.:) jason What’s the issue? I can help with Dell if you’re having issues. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Monday, June 06, 2011 2:50 PM To: NT System Admin Issues Subject: OT: Dear D

RE: Dear Dell

2011-06-06 Thread John Aldrich
ilto:rodtr...@myitforum.com] Sent: Monday, June 06, 2011 3:04 PM To: NT System Admin Issues Subject: RE: Dear Dell What’s the issue?  I can help with Dell if you’re having issues. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Monday, June 06, 2011 2:50 PM To: NT System Admin Issues Subject: OT:

Re: Dear Dell

2011-06-06 Thread Jonathan Link
I think the issues speak for themselves... 1. Change in representation, and lack of notification 2. Getting quotes wrong. Once or twice, I can forgive. 5 or 6 times is straining my patience. 3. Getting a quote for equipment that I had already priced on the premier page (rep had the equote) that i

RE: Dear Dell

2011-06-06 Thread Rod Trent
What's the issue? I can help with Dell if you're having issues. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Monday, June 06, 2011 2:50 PM To: NT System Admin Issues Subject: OT: Dear Dell If you have a massive wide reorganization of account reps to match up with geographica