Hello! I am currently having issues monitoring a Tripp-Lite AVR900U.
First, here are a few system details:
> Manjaro Linux - kernel 5.4.30-1
> network-ups-tools 2.7.4-5 (built from Arch User Repository)
(lsusb output) Bus 003 Device 003: ID 09ae:3024 Tripp Lite AVR900U
Contents of /etc/ups/ups.conf:
[tripplite]
> driver = usbhid-ups
> port = auto
Contents of /etc/udev/rules.d/50-ups.rules:
SUBSYSTEM=="usb", ATTR{idVendor}=="09ae", ATTR{idProduct}=="3024", SYMLINK+="ups0",
GROUP="nut"
Post-configuration, I rebooted then ran upsdrvctl and received the
following output:
$ upsdrvctl start
> Network UPS Tools - UPS driver controller 2.7.4
> Network UPS Tools - Generic HID driver 0.41 (2.7.4)
> USB communication driver 0.33
> This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
> by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
> this does not fix the problem, try running the driver with the
> '-x productid=3024' option. Please report your results to the NUT user's
> mailing list <nut-upsu...@lists.alioth.debian.org>.
I tried adding the following two lines to my ups.conf:
vendorid = 09ae
> productid = 3024
Subsequent attempts to start the driver fail:
...
USB communication driver 0.33
Using subdriver: TrippLite HID 0.82
libusb_get_report: Input/output error
Can't initialize data from HID UPS
> Driver failed to start (exit status=1)
While the nut website has a report of "AVR900U" support, the productid
differs (3024 vs 2010). I can only assume that my particular model uses
a different protocol version, unless there is something I missed!
Kind regards,
Mitchell
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