[OPEN-ILS-GENERAL] Dealing with Holds

2017-09-28 Thread Dana Schwarz
Hi everyone, I would very much appreciate some feedback from libraries in consortiums about how they handle holds compared to my library's hold situation. (my apologies for the long email - it's a little difficult to explain...) Before my library joined in a consortium, we filled holds by the da

Re: [OPEN-ILS-GENERAL] Dealing with Holds

2017-09-28 Thread Terran McCanna
Hello Dana, We have a Holds White Paper ( https://pines.georgialibraries.org/holds-white-paper) that explains how we manage our holds across a large consortium (we have around 285 branches now, soon to be around 300 branches). It is working well for us. It would not be financially or logistically

Re: [OPEN-ILS-GENERAL] Dealing with Holds

2017-09-28 Thread Diane Disbro
Good afternoon - We are a multi-branch system and had the same situation you describe when we migrated to Missouri Evergreen. The problem was solved by having our settings edited so that the ILS thinks all of our branches are under one roof. All of our patrons are in one queue now. This was VE

[OPEN-ILS-GENERAL] Automated notices

2017-09-28 Thread Trisha Cantwell Keene
Is there a log file created if automated notices (overdues, holds etc.) don't go through (because of erroneous email addresses in the patron's record or other issues.) Is there a uniform email address that one could give to IT people to allow emails in through security? Thanks for the help! --