We are beginning to look at software to track bug reports within our
consortium and enhancement requests for potential future development by our
member libraries. We are looking for something that would be fairly user
friendly for our member libraries and allow us to easily group requests and
Hi,
On 09/16/2011 10:50 AM, Tim Spindler wrote:
We are beginning to look at software to track bug reports within our
consortium and enhancement requests for potential future development by
our member libraries. We are looking for something that would be fairly
user friendly for our member
On Friday, September 16, 2011 12:28:21 PM Galen Charlton wrote:
[2] RT (http://bestpractical.com/rt/)
I believe this is being used successfully by at least one other
Evergreen consortium.
We use RT here at PLS.
I like it, it lets us setup permissions, add requestors to tickets, merge
tickets,
We use Request Tracker along with the ExternalAuth plugin to
authenticate against our Drupal site. We are happy with it, but it
isn't perfect. Contact me off list if you'd like to discuss.
Regards,
Justin Hopkins
Coordinator, IT Web Services
MOBIUS Consortium Office
c: 573-808-2309
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