t:* Tuesday, October 20, 2015 2:33 PM
*To:* Evergreen Discussion Group
*Subject:* Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Hi Jennifer,
Your description of the issue definitely sounds like some sort of
permission error to me. Like maybe the staff user account / group has
> In addition to that, the error message that it generated in this instance
> was completely NOT helpful.In future updates, would it be possible to
> have a more helpful error come up? That would be very nice.
Whenever you see an error like that, it's essentially indicating a
bug, and is a
-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben
Shum
Sent: Tuesday, October 20, 2015 2:33 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Hi Jennifer,
Your description of the issue definite
> So, the answer to my question: Do you need billing types for EACH OU looks
> to be - yes. NONE of the other billing types for the consortium level OR
> the other library show up. Just the two that I created for our OU as
> dummies. Why is that?So, now do we need to make each
KY 40390
> 859-858-3511 ext. 2269
> jlw...@asbury.edu
>
>
> -Original Message-
> From: Open-ils-general [mailto:
> open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jason
> Etheridge
> Sent: Tuesday, October 20, 2015 2:06 PM
> To: Evergreen Dis
georgialibraries.org] On Behalf Of Jason
Etheridge
Sent: Tuesday, October 20, 2015 2:06 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Jennifer,
Here's another troubleshooting strategy:
In the staff client, use File -> Ne
> In the staff client, use File -> New Window to open a second window,
> and then within that window use Admin -> For Developers -> JavaScript
> Console
I meant to mention that you'll need the DEBUG_CLIENT permission to do this.
--
Jason Etheridge
| Community and Migration Manager
| Equinox Soft
15 1:20 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Jennifer,
This may be a shot in the dark, but you may want to check under Admin -> Server
Admin -> Billing Types to see if you have entries in there.
When adding a bill, the
Jennifer,
Here's another troubleshooting strategy:
In the staff client, use File -> New Window to open a second window,
and then within that window use Admin -> For Developers -> JavaScript
Console
Then go back to the first window and go all the way through your
workflow but stop just _before_ c
ailto:jlw...@asbury.edu>
>
>
>
> From: Open-ils-general
> [mailto:open-ils-general-boun...@list.georgialibraries.org
<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of
> Kathy Lussier
> Sent: Tuesday, October 20, 2015 12:57 PM
> To: open-ils-ge
r 20, 2015 1:20 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Jennifer,
This may be a shot in the dark, but you may want to check under Admin -> Server
Admin -> Billing Types to see if you have entries in there.
When adding
October 20, 2015 1:12 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Hi Jennifer,
The main page for every mailing list usually has a link to the
archives for that list. For example:
http://libmail.georgialibraries.org/mailman/l
Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben
Shum
Sent: Tuesday, October 20, 2015 1:12 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Hi Jennifer,
The main page for every mailing list
law Library - Asbury University
> > One Macklem Drive, Wilmore, KY 40390
> > 859-858-3511 ext. 2269
> > jlw...@asbury.edu
> >
> >
> >
> > From: Open-ils-general
> > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
> > Ka
to:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
> Kathy Lussier
> Sent: Tuesday, October 20, 2015 12:57 PM
> To: open-ils-general@list.georgialibraries.org
> Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
>
>
>
> Hi Jennifer,
>
>
asbury.edu
From: Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy
Lussier
Sent: Tuesday, October 20, 2015 12:57 PM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] ERROR when trying to "bill a patron"
Hi Jennifer,
Erica
Hi Jennifer,
Erica Rohlfs from ESI sent you a response via the list earlier today.
Good Morning Jennifer,
Will you please step us through the workflow that you were attempting
to perform when you received this error? Was it when you clicked Bill
Patron or was there more involved with the wor
All -
Why are we getting this error message??
!! This software has encountered an error. Please tell your friendly system
administrator or software developer the
following:\npatron/bill_wizard.xul\nTypeError: billing_list.sort(function (a,
b) {if (a.name() > b.name()) {return 1;}if (a.name()
Good Morning Jennifer,
Will you please step us through the workflow that you were attempting to
perform when you received this error? Was it when you clicked Bill Patron
or was there more involved with the workflow/patron account?
Thank You,
Erica
On Mon, Oct 19, 2015 at 7:32 PM, Walz, Jennifer
All -
Why are we getting this error message??
!! This software has encountered an error. Please tell your friendly system
administrator or software developer the
following:\npatron/bill_wizard.xul\nTypeError: billing_list.sort(function (a,
b) {if (a.name() > b.name()) {return 1;}if (a.name()
All -
Why are we getting this error message??
!! This software has encountered an error. Please tell your friendly system
administrator or software developer the
following:\npatron/bill_wizard.xul\nTypeError: billing_list.sort(function (a,
b) {if (a.name() > b.name()) {return 1;}if (a.name()
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