*POSITION- Trackwise Support Executive LOCATION- Kalamazoo, MI* *Duration – 12 Months*
Ø Experience in Trackwise tool Ø Very Good understanding on Support Services and ticket handling. Ø Very good communication skills Ø Experience in Regulatory knowledge. *Ø **Managing support calls and conversing them into ServiceNow tickets.* *Ø **Addressing the issues related to Trackwise tool with in defined SLAs Trouble shooting and coordinating with stakeholders.* *Ø **Managing and coordinating change requests for Trackwise tool.* *Ø **Supporting deployments and new releases.* *Ø **Proactive measures to ensure maximum tool up time* *Regards,* *Atul Sharma* IT -recruiter a...@idctechnologies.com <ashw...@idctechnologies.com> Direct: 408.418.5778 <(408)%20418-5778> EXT 3027 -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
