*Position: Genesys IVR Developer :: [GC/Citizens]Location: Omaha, NE.Duration: 6+ month On-site contract plus extension*
*Interview mode: PhoneJob Description:*The IVR Developer will work as a member of a team that has responsibility for the developing applications that enhance our customer's experience. The developer will assist with programming, reporting, and troubleshooting our primary IVR application. The team supports regular IVR application releases that include development and test cycles requiring coordination. The IVR environment is an Avaya Experience Portal, but specific knowledge is preferred, but not required. *Key Responsibilities:* - Assist the IVR developers with maintaining and enhancing the existing VXML application. - Coordinate testing within IT and also with the business. - Assist in troubleshooting development and production issues. *Job Qualifications:* - Strong knowledge of VXML, CCXML, Java, SQL, and Linux. - Support of IVR apps in Tomcat web server environment. - Solid understanding of web service integration and implementation. - Avaya Orchestration Designer is a plus - Possess methodical troubleshooting skills, clear communication, and attention to detail *GENESYS JOB DESCRIPTION* A. General Description: Develop/support voice applications and business integration solutions using a variety of programming languages, platforms, and technologies to provide business solutions to customers. B. Detailed Description: 1st Required Skill: _*Genesys CTI/IVR Developer* (3+ years experience preferred) 2nd Required Skill:_Genesys Composer, VoiceXML, CCXML, java back-end integration 3rd Required Skill: Analysis & Design C. Detailed Description of Delivered Materials: Initially support, maintain, and troubleshoot IVR applications within GVP written in Java and Genesys Studio. Later in 2014 would be assisting in migrating these IVR applications to Genesys Composer. These IVR applications have integrations into backend systems so need to be able to support this integration as well, most of the integration today is through stored procedures and Java web services. *Preferred qualifications would include experience in any of the following:* • Support of IVR apps in Websphere and/or Tomcat • Softphone design and implementation experience, i.e Genesys Agent Desktop • Design, development and support of Genesys Routing Strategies • Implementation and support of GVP itself Thanks Regards *Steven Olson* (Technical Lead) *Ennovace Inc* Ph: 214 541 9081 F: 724.264.5637 ste...@ennovace.com www.ennovace.com 1801 S O'connor Rd Irving TX 75061 Disclaimer: We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intendedrecipient(s) and may contain confidential and privileged information.Any unauthorized review, use,disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at rem...@ennovace.com and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
