*Healthcare Solutions - Support & Maintenance*


*North Chicago, IL*





Skill-

SN Role descriptions / Expectations from the Role 1 Analyze and Resolve
incidents, tickets and problems 2 Co-ordination with Offshore team, Client
team and Business Users at Onsite 3 Analyze, design and develop minor
enhancements 4 Monitor batch schedule & performance issues 5 Resolve
issues/action items 6 Escalate issues to team lead 7 Track work allocation
and report to team lead 8 Provide on-call support for critical and high
priority incidents





*Regards,*

*Atul Sharma*

*IT -recruiter*

a...@idctechnologies.com <ashw...@idctechnologies.com>

*Direct: **408.418.5778*  *EXT 3043*

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