Hope you're doing well! Me: Daniel Hoffman I am a Staffing Manager/Recruiter for Panzer Solutions LLC , and I focus on long-term relationships with my candidates and clients. My hope is that you will be able to call me for years and that I will be here to help you out whether I place you or not.
MUST HAVE EXPERIENCE WITH SERVICEMAX OR SFM (Service Flow Manager) Position:Salesforce.com/ServiceMax Admin Location: Austin, TX Duration:5+ Month Contract Description: We are seeking an experienced, high caliber a ServiceMax System Analyst to work as part of the Global IT Sales Applications team. This position is responsible for day-to-day system administration duties, participating in application enhancement, application development, maintenance, and supporting the management of IT projects within the Salesforce/ServiceMax application. Employees act on their strong desire to make a difference, partner with others and put ideas into action. Impact this role will have internally: • Answers questions from end-users and assist business users in implementing changes for quarterly releases including: testing to ensure accuracy, working with the services organization to assist users in accepting new functions and deploying the new enhancements. • Acts as primary application subject matter expert and provide that specialized technical knowledge to contribute to the achievement of business objectives. • Assists the business by identifying opportunities for effective use of the application’s technology, developing or configuring requested enhancements, implementing and supporting IT solutions on time and on budget. • Evaluates, escalates and coordinates resolution of environment-related issues with appropriate personnel. • Provides subject matter expertise for functionality within ServiceMax and staying current on new and upcoming enhancements. • Configures workflow, dashboards, and other application components according to specifications collected from end-users and recommend best practices from application vendors. • Configures system settings and options; plan and execute unit testing, integration testing and user acceptance testing, and Coordinating with business users during the requirements definition process. • Tests new enhancements and functions to ensure quality. • Scripts some unit, system, integration and user acceptance tests. Qualifications: • Bachelor's degree in a related field or equivalent years of experience. • 2+ years of experience with Salesforce.com (SFDC) Administration for medium to large organization. • Proficient in SFDC Administrative tasks: creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events, Workflows, and Validation Rules. • Experience with ServiceMax including SFM (Service Flow Manager) console, and mobile app preferred. • Understanding of integration tools and processes. • Ability to clearly articulate SFDC best-practices and solution reasoning to the business unit including escalating issues to management when necessary. Preferred qualifications: • Experience with Apex Trigger, Visual Force, SOQL, Customer Portal & Partner Portal, Apex Data Loader and the Salesforce object model. • Experience handling all aspects of case management and platform maintenance. Regards, Daniel Hoffman | Staffing Manager | daniel.hoff...@panzersolutions.com | Panzer Solutions LLC. | | Fax: 203-971-8354 | Notice of Confidentiality: The information contained herein is intended only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it to the intended recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in error, please notify the sender immediately by telephone, and destroy this e-mail message OR reply with the subject “REMOVE” such that your email would be taken out of our distribution list -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
