OpenPKG CVS Repository http://cvs.openpkg.org/ ____________________________________________________________________________
Server: cvs.openpkg.org Name: Thomas Lotterer Root: /e/openpkg/cvs Email: [EMAIL PROTECTED] Module: openpkg-web Date: 04-Aug-2003 12:29:00 Branch: HEAD Handle: 2003080411290000 Modified files: openpkg-web bugdb.wml Log: move from jitterbug to rt Summary: Revision Changes Path 1.3 +24 -6 openpkg-web/bugdb.wml ____________________________________________________________________________ patch -p0 <<'@@ .' Index: openpkg-web/bugdb.wml ============================================================================ $ cvs diff -u -r1.2 -r1.3 bugdb.wml --- openpkg-web/bugdb.wml 27 Nov 2001 14:58:01 -0000 1.2 +++ openpkg-web/bugdb.wml 4 Aug 2003 10:29:00 -0000 1.3 @@ -5,11 +5,29 @@ <h1>Bug Database</h1> -We run a Jitterbug-based Bug Database for the OpenPKG project. -There are two access methods for entering the system: +We run a Request Tracker (RT) based Bug Database for the OpenPKG project +under <a href="http://rt.openpkg.org/">rt.openpkg.org</a>. -<ul> -<li><a href="bugdb/guest">Guest Access</a> -<li><a href="bugdb/admin">Administrator Access</a> (requires login) -</ul> +<h2>New Ticket</h2> +You can submit a request by sending an email to +<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a> +<h2>Open Tickets</h2> +Guest users can view new, +<a href="https://rt.openpkg.org/SelfService/?user=guest&pass=guest">open</a> +and stalled tickets. + +<h2>Closed Tickets</h2> +Guest users can view +<a href="https://rt.openpkg.org/SelfService/Closed.html?user=guest&pass=guest">closed</a> (resolved) +and rejected tickets. + +<h2>Ticket Status</h2> +<table border=0> + <tr><td>new</td><td>submitted items waiting in incoming queue</td></tr> + <tr><td>open</td><td>work in progress</td></tr> + <tr><td>stalled</td><td>deferred for later investigation</td></tr> + <tr><td>resolved</td><td>problem fixed</td></tr> + <tr><td>reject</td><td>no problem, impossible, out of scope, false alarm</td></tr> + <tr><td>deleted</td><td>spam and other trash (invisible but causing numbering gaps)</td></tr> +</table> @@ . ______________________________________________________________________ The OpenPKG Project www.openpkg.org CVS Repository Commit List [EMAIL PROTECTED]