I support Solaris and I have no idea what is going on with Open... I check here daily now just like the rest of you.
@bjones: I suggest that you push back on your SAM re this point...daily. @darren08: Opening SR's on this as Sev 1/2 will not do much to speed things along I am afraid. The classification system is so badly misused/abused by customers that I must admit that I triage my assigns and apply my own internal classification based upon my assessment of each issue (taking into account, of course, the customer's contact level and their respective SLA). This is not to say do not open them, just make sure that you provide a good clear problem description, cite relevant CRs and ask that the issue be sent straight to the back line OS tier for treatment. regards Ray ray dot mroz AT oracle dot com -- This message posted from opensolaris.org _______________________________________________ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org
