[opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread SuezanneC Baskerville
Files deleted by the SL uninstaller don't appear in the Recycle Bin on my Windows XP system. It seems to me it would be better if they did. Some files deleted by some other programs do appear in the Recycle Bin. In the case that brought this to my attention, it was the uninstaller for the SL De

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread Robert Martin
On Tue, Oct 26, 2010 at 2:51 PM, SuezanneC Baskerville wrote: > The uninstaller asks if you want to delete files left in the SL program > files folder and then if you answer yes it proceeds to delete not only files > in the SL program folder, it also deletes files in the Application Data and > Loc

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread SuezanneC Baskerville
Those two parts are not the sum of the problem. Deleted files can appear in the Recycle Bin, which would allow the user to restore them without the use of any special file undelete utitilities. The files SL deletes don't. Someone should check to make sure I'm wrong. TPVs aren't always going to

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread aklo
i've seen several products that have an uninstall option to "delete user data?" Like, the uninstall won't delete anything except its executables and program data that it installed unless you give it permission to do more at uninstall time. At least one program i've seen asked two uninstall questi

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread Frans
In games unistallers it is pretty common for them to ask separately if you want to delete your save games as well. -Frans On Tue, Oct 26, 2010 at 10:28 PM, wrote: > i've seen several products that have an uninstall option to "delete user > data?" Like, the uninstall won't delete anything excep

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-26 Thread Thomas Shikami
SuezanneC Baskerville schrieb: > Files deleted by the SL uninstaller don't appear in the Recycle Bin > on my Windows XP system. > > It seems to me it would be better if they did. > > Some files deleted by some other programs do appear in the Recycle Bin. > > In the case that brought this to my at

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-27 Thread Argent Stonecutter
The uninstaller shouldn't remove ANYTHING in the user's profile, period. It's not being "unclear" by removing files in the user's profile when it removes files in the Program Files directory, it's simply doing the wrong thing. This has been an ongoing problem for years, I suspect there's a Jira

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-27 Thread Kent Quirk (Q Linden)
Au contraire. Some people get very upset when an installer leaves any files behind that were created by the program automatically, such as log files. It's simply not true that the uninstaller shouldn't remove anything in the profile -- I have worked at multiple companies where leaving behind any

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-27 Thread SuezanneC Baskerville
Our chat logs are our baby pictures, our precious documents, our financial records. They are our love letters, our records of meeting our friends, our graduation diplomas, our birth certificates, our immunization records, our green cards. For an uninstall program to delete them is a good bit lik

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-27 Thread Da5id Kronfeld
On 2010-10-27, at 7:45 AM, Kent Quirk (Q Linden) wrote: > Au contraire. Some people get very upset when an installer leaves any files > behind that were created by the program automatically, such as log files. > It's simply not true that the uninstaller shouldn't remove anything in the > profi

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-27 Thread Zabb65
My only concern with some of this, is that it eliminates the support teams easy one line answer to everything odd or unexplained. Uninstall and reinstall the client. The reason this works so well is that it deletes all of the users settings and preferences, which often become corrupted or contain i

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread Talarus Luan
On 10/27/2010 10:45 AM, Kent Quirk (Q Linden) wrote: > Au contraire. Some people get very upset when an installer leaves any files > behind that were created by the program automatically, such as log files. Au contraire contraire. MANY people get VERY upset when an installer deletes files that be

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread Robert Martin
getting back to what i said 1 the uninstaller should state that it is removing the profile data (best thing to do would be to zip it and put it in a folder on the desktop) 2 TPVs should by default not use the default secondlife profile folder (i would bet that 40% of SL/TPV problems could be solv

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread SuezanneC Baskerville
It might be more logical to store the chat logs - or perhaps a copy of the chat logs - in the "My Documents" folder, or operating system equivalent. The recycle bin might be a gamble, but it has better odds of allowing data restoration that not putting the deleted files in the recycle bin, doesn't

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread Ponzu
I don't see this as a theoretical issue about whether the logs should be deleted, or not. (Note the word "should".) Many users don't like it. Don't do it. lee ___ Policies and (un)subscribe information available here: http://wiki.secondlife.com/wiki/O

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread Marc Adored
Wow such a big discussion. I think the best plan would be to have both ways as an option like lots of installers do. Check this box to delete all files program created after it was installed simple enough and solves really any problem that arrises from left over cache and stuff if one is trying to

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread Thomas Shikami
Just follow Microsoft requirements for Windows Logo for installation and uninstallation on the Windows platform. One of it is to never touch the user profile. This is a requirement for Terminal Services Aware applications. For removing "breadcrumbs", this is not working, an uninstaller cannot re

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-28 Thread SuezanneC Baskerville
6 years and 9 months of chat logs is not "bread crumbs". v i r t u a l w o r l d e n t h u s i a s t -- http://www.google.com/profiles/s u e z a n n e -- ___ Policies and (un)subscribe information available here: http://wiki.secondlife.com/wiki/OpenS

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-29 Thread k\o\w
ts cause that mentality leads to things like this happening Date: Thu, 28 Oct 2010 18:35:07 -0500 From: sueza...@gmail.com To: thomas.shik...@online.de CC: opensource-dev@lists.secondlife.com Subject: Re: [opensource-

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-29 Thread Argent Stonecutter
On 2010-10-27, at 09:45, Kent Quirk (Q Linden) wrote: > Au contraire. Some people get very upset when an installer leaves any files > behind that were created by the program automatically, such as log files. > It's simply not true that the uninstaller shouldn't remove anything in the > profile -

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-29 Thread Argent Stonecutter
On 2010-10-27, at 16:33, Zabb65 wrote: > My only concern with some of this, is that it eliminates the support > teams easy one line answer to everything odd or unexplained. Uninstall > and reinstall the client. Good. Replace that with a "reset to default settings" option in Preferences. If you w

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-29 Thread Argent Stonecutter
On 2010-10-29, at 03:23, kow wrote: > If that is the case, then Linden should go ahead and ignore the bug as it's > caused by the nature of a ~10 year old operating system. A ten year old operating system that is still supported and widely used, more widely used than Vista for sure, and will no

Re: [opensource-dev] Files deleted by uninstaller don't appear in Recycle Bin

2010-10-29 Thread Kent Quirk (Q Linden)
Ok, people are quoting me without also quoting the context of the statement I was responding to, which was a categorical "never", and also not quoting what else I said, which was: > Now I do think we can try do better; asking about deletion is on the > Snowstorm backlog. > > There's work goi