Re: [Openstack-operators] Issue when trying to snapshot an instance

2016-06-03 Thread Grant Morley
Funny you should say that. We are using an external url using https via a load balancer. I switched over to the internal endpoint and it has made a very big improvement. Grant On 03/06/16 13:52, David Medberry wrote: On Fri, Jun 3, 2016 at 6:22 AM, Grant Morley

Re: [Openstack-operators] Issue when trying to snapshot an instance

2016-06-03 Thread David Medberry
On Fri, Jun 3, 2016 at 6:22 AM, Grant Morley wrote: > > Turns out is in an issue with the keystone tokens that are timing out when > the snapshot is taking place. Yes, this is exactly the problem we have seen--token timeout. I didn't see the size of this image but we've had that issue on any la

Re: [Openstack-operators] Issue when trying to snapshot an instance

2016-06-03 Thread Grant Morley
Hi, Thanks for your help all, glance is also implemented with ceph rbd and both have ample amounts of space available: compute node: /dev/sda1 5.5T 890G 4.3T 17% / Ceph cluster: 16555 GB used, 23666 GB / 40221 GB avail Turns out is in an issue with the keystone tokens that are timi

Re: [Openstack-operators] Issue when trying to snapshot an instance

2016-06-03 Thread Saverio Proto
Hello, what is the state of the instance before asking the snapshot ? Is it running or paused ? Check on the hypervisor when the snapshot starts if you see files in these folders: /var/lib/libvirt/qemu/save/ /var/lib/nova/instances/snapshots/ How is your glance implemented ? Also with ceph rbd

[Openstack-operators] Issue when trying to snapshot an instance

2016-06-03 Thread Grant
Hi all, I was wondering if someone could shed any light on an issue we are seeing. We are running Kilo in our production environment and when we are trying to create a snapshot for a particular instance it gets stuck in a "saving" state and doesn't actually ever save the image. We are usin