Hi Partner, Please share SUITABLE profiles ASAP on nishan...@e-solutionsinc.com
*Title:* Business Analyst/BA with Telecom domain experience *Locations : *Dallas,St louis,Atlanta *Duration *: 6+ months * * *Job Description* *1. **5+ years of experience in Telecomm**unication** domain.* 2. Excellent communication & delegation skills. Ability to quickly learn new business and technical concepts/applications in a fast paced service focused environment. 3. Exposure to tools like *HP Quality Center, Clear Quest, CRM, Remedy* 4. Responsible for analysis of existing business processes, design and implementation of streamlined processes and leading client organizations in the identification, planning and implementation of business process solutions. Works as a liaison to clients and other IT organizations as a subject matter expert on the business processes they represent. 5. Responsible for creating reports, project metrics, Pareto reports, root cause analysis 6. Handling situations/incidents like outages/escalated issues/degraded services/high-critical order/ticket push, etc... in order to meet business targets by coordinating with all key stakeholders like IT – support-delivery/business/PMO 7. Evaluate the existing application/system performance and drive the Tooling roadmap for the IT applications. 8. Ability to work end to end delivery model- Desired. Should be aware of processes in following domains – Ordering, Service Delivery, Provisioning and billing. Also, be able to work in onshore /offshore model and Release weekend support. *Filters * · SDLC processes · Defect tracking life cycle · Defect tools experience: Remedy, Quality Center, Clear Quest, CRM tools · Order/Incident/Release/Deployment management, IT PMO · Business Analysts · Reporting & Metrics (BO) Thanks and Regards, Nishant Bhardwaj e-Solutions Inc Email: nishan...@e-solutionsinc.com Phone: 408-618-5052 Gtalk ID:nishant.recruiter111 Yahoo ID:recruiter.nishant111 -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/groups/opt_out.
