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Please go through the below job description and let me know your interest for the below role. *Avaya Manager, Pleasanton CA* *Job Details:* *Must Have Skills (Top 3 technical skills only) ** 1. Avaya Communication Manger Core (ACM) 2. Avaya OneX Portal 3. Avaya Session Manager (ASM) *Nice to have skills (Top 2 only)* 1. Nice voice logger 2. Avaya Aura Contact Center (AACC) *Detailed Job Description:* Provide L2 support activities for Telecom infrastructure components from multiple vendors. Extending required support for upcoming projects, provide necessary inputs and perform activities for its design implementation documentation for bringing it under our purview. Working on incident, change, problem Management processes as defined by client. Identifying RCAs and working towards its closure. Working with Offshore teams and following up with vendors cases regularly. * Desired years of experience*:* Above 5 years *Education/ Certifications (Required): * BE Top 3 responsibilities you would expect the Subcon to shoulder and execute*: 1. Provide L2 support activities for Telecom infrastructure components from multiple vendors. 2. Extending required support for upcoming projects, provide necessary inputs and perform activities for its design implementation documentation for bringing it under our purview. 3. Working on incident, change, problem Management processes as defined by client. Will the candidate be client facing and/or working with business users? Yes Interview Process (Is face to face required?) No *Shivani Gaur* | SYSMIND, LLC [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] *Technical Recruiter* Phone: 609-897-9670 x 2160 Email: shiva...@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.