Hi, I have an urgent requirement mentioned below. If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number.
*Position: **Voice Network Engineer* *Location: **Eagan, MN* *6 Months Contract* *Required Skills**:* 5-8+ years of experience required. 5-years Cisco voice technology experience, including Cisco Unified Communications / Contact Center Enterprise / Contact Center Applications Experience in a corporate, multi-site telephony environment. *Job Description:* *Candidate will be responsible for the support of a large Cisco IP Voice, Core Contact Center and application systems environment. Products and services include Cisco Unified Communications Products: CUCM, CUC, Presence, CER, CUEAC, Voice Gateways; Contact Center Suite including UCCE, ICM, CVP, CUSP, CUIC, NICE Call recording, PSTN Pots, SIP and ISDN PRI. Virtualization using VMWare on Cisco UCS. This person will maintain the environment lifecycle management including projects to address end of support issues, engineer, deploy and support these voice technologies.* This person will be expected to have a work history on Contact Center products and services in a diverse multi channel environment. Also working closely with other areas of Information Technology to gather business requirements and support strategic initiatives. *Responsibilities:* - Interface with various vendors – Cisco, VARs (Value Added Resellers), Telephony carriers and others. - Write detailed requirements, system design, program functions, and steps required to modify network and voice systems. Review specifications with business user to ensure compliance with requirements. - Support ICM, CVP, UCCE multi data center footprint - Work with IT telephony application owners to develop and implement acceptance test plan to ensure that product meets customer requirements and expectations. - Adhere to department, IT and corporate standards for project and process development and reporting. - Troubleshoot tier 3 and 4 production problems within assigned software applications as needed. - UCCE infrastructure project work and other duties as assigned *Minimum Qualifications*: - 5-years Cisco voice technology experience, including Cisco Unified Communications / Contact Center Enterprise / Contact Center Applications - Experience in a corporate, multi-site telephony environment. *Preferred Qualifications:* - Experienced with formal Change Management, formal validation and other ITIL principles. - 5 years experience in Cisco UC and UCCE Contact Center system applications, and other technologies related to voice technologies. - Cisco UCS and VMWare platform knowledge - Must be a self-motivated team player with excellent communication skills. Able to deliver results in a high-energy/high-pressure environment. - Diverse PSTN Connection technologies; SIP / ISDN PRI / POTS - SIP SBC knowledge; ACME and Cisco CUBE *Thanks & Regards,* *Praveen Tiwari* Senior Technical Recruiter *Sage Group* *W:*+ 732-767-0010 x 113 |Direct: 732-851-1637 | *F:* 732-749-8969 | *Email: *ptiw...@sagetl.com *Gtalk/yahoo/Skype: praveentj101* [image: SageLogoC] <http://www.sageci.com/>[image: cid:image004.jpg@01D26D7E.63B9BEF0] This message contains information that may be privileged or confidential and is the property of Sage Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. Sage Group does not accept any liability for virus infected mails. -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
