Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP
Please reply at
*dennis.h...@panzersolutions.com*<dennis.h...@panzersolutions.com>


*Position:       IVR Developer
Location:      Downtown Chicago, IL
Duration:        6 months + extensions
Interview:     F2F Tuesday, march 19th
Start Date:    ASAP*

POSITION OVERVIEW: This developer position will participate in the detailed
design, construction, implementation, and support of an enterprise IVR
(Interactive Voice Response) application.  Write new programs of moderate
to high complexity, working with complex applications systems designs and
specifications while utilizing standard procedures and techniques.
Formulate concepts and develops solutions of application programs for the
full life cycle (design, code, test, implement) of projects.

1 – VXML- Supporting existing code and unit testing it. Resolving defects
identified during user acceptance testing.
2 - With regards to the IVR,-  Making changes to existing IVR
3 - Breakdown % of the daily functions?- No admin. All work will be
development, testing, etc. Tasks related to work in question #1. I don't
have percentages.
4 - Why do you need this person?- Need them to help complete project work.
Project is starting Design phase; will need them through Development,
Testing and Implementation in late

June to mid July
5 - What extend to they need to know Java/J2EE> See description below. Some
of the language is standardized (e.g. it makes reference to writing new
programs but that is unlikely with this particular project. However we are
looking for the ability in case there are additional projects in the
future).

*ESSENTIAL RESPONSIBILITIES:*
•  Design, create and implement effective, natural language call flows with
a high degree of usability.
•  Analyze and define system requirements for IVR applications to meet
business requirements.
•  Prepare and maintain complete programming specifications, functional
design, and technical design documents.
•  Analyze, code, test, and debug the application
•  Support testing, debugging and resolution of issues.
•  Participate in and assist with user focus groups, tuning, usability
testing, re-factoring, optimizing call flows.
•  Perform troubleshooting and analysis to assess root cause of application
issues.
•  Make recommendations to improve operating efficiency and functionality
of voice user interface.
•  Provide regular status reports.
•  Adhere to all policies and procedures concerning all confidential
information including but not limited to internal use and restricted
information, including Protected Health Information (PHI).

*TECHNICAL QUALIFICATIONS:*
• Minimum 5 years of solid software programming experience in developing
web applications in a J2EE environment using IBM Rational Application
Developer IDE.
• Experience in VXML, service-oriented architecture, object-oriented
design, XSLT, Java and J2EE. Knowledge in IVR applications using VoiceXML
(VXML).
• Experience working with Web Services using XML.
• Excellent knowledge using the Spring framework for web applications and
CVS
• Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks
and technologies, such as Apache Common utility, Ant build file, Junit
testing
• Should have good experience in Database SQL query, JDBC programming,
Basic Design Patterns and software development methodology.

*PREFERRED:*
•  Javascript, xml experience all desirable.
•  Healthcare industry experience.
•  Good communication skills.


Thank you for your time and look forward to work with you.
_______________________________________________________________________________

Thanks
Dennis Hall | Sr.Technical Recruiter
Panzer Solutions LLC
dennis.h...@panzersolutions.com
Direct: 203-652-1444 Ext 123

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