A new Job, ID: 121941 <http://ejobsville.com/display-job/121941> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com>

Title:  Microsoft Dynamics Technical Writer  posted on 2014-03-06 10:53:46

Job Description:ocation: Grand Rapids, Michigan
Duration: 6+months

Job description:
experienced in Instructional Design and Certified

I'm specifically looking at the development of training materials, not the
facilitation of training. Please focus on candidates that have an
instructional design certification.
Certified in instructional design
The position will be responsible to develop tool training material. The
tool in development is a Microsoft Dynamics CRM contact management program
using the Services module. We are looking to develop materials that will be
handed over to other trainers in local Amway Markets. The training is
focused on use of the tool (not business process specifics, but business
process flow at a higher level).
Knowledge of Microsoft Dynamics CRM is preferred

· The position will be responsible to develop tool training material. The
tool in development is a Microsoft Dynamics CRM contact management program
using the Services module. We are looking to develop materials that will be
handed over to other trainers in local Amway Markets. The training is
focused on use of the tool (not business process specifics, but business
process flow at a higher level).
· Knowledge of Microsoft Dynamics CRM is preferred
· This rollout of training is the 2nd release of our local CRM system.
· In addition to training material, a set of knowledge documents on general
use for consumption by local Amway Markets in their knowledge bases will
also be needed
· Key teaser concepts that can get ahead of the actual end user trainer
will need to be developed for Markets to ease into training.
· A shorter course will also need to be developed for users to conduct User
Acceptance Training; these users already know the system, just not the
specifics on new features.



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