*Hello,*

*Hope you are doing well….!!*

*I am sending **a job description for your review. If you are interested so
please revert me back with your updated resume on my e-mail *
*utka...@technocraftsol.com* <utka...@technocraftsol.com> *or please call
me on 614-664-7634*

*Position: Sr. Salesforce Administrator*

*Location: Glendale, CA*

*                 Burbank, CA*

*                 Seattle, WA*

*Duration: Long Term*

*After telephonic F2F must, expenses would be paid for nonlocals.*

*Responsibilities:*

·         *CRM customer support* and administration

·         *Triage, prioritize, troubleshoot* and resolve support requests

·         *User Administration and Documentation*

·         *Data importing and scrubbing*

·         Assist the team with maintenance of the system

·         Collaborate with other team members to perform peer reviews and
testing

*Required Experience:*

·         5+ years of experience with Salesforce administration

·         4+ years of helpdesk experience in a large enterprise setting

·         Solid understanding of SDLC

·         Exceptional customer service and interpersonal communication
skills

·         Strong analytical abilities and troubleshooting skills

·         Ability to thrive in fast-paced, interrupt-driven, and
highly-agile work environments

·         Bachelor of Science degree or equivalent training

*Good To Have:*

·         Salesforce Developer, Sales Cloud Consultant, and Service Cloud
Consultant Certification

·         1+ years’ experience using Atlassian products (for example, JIRA
and Confluence)

·         Experience with working concurrently in multiple Salesforce orgs

·         Experience working on a Scrum team





*Thanks and Regards*

*Utkarsh*

IT Recruiter

*Email*: *utka...@technocraftsol.com* <utka...@technocraftsol.com>

*Contact: 614-664-7634*

*Yahoo ID / Gmail ID*:  *utkarsh.technocraft*



*Website*: www.technocraftsol.com







*Note: Technocraft Solutions LLC works with Direct Client’s and Preferred
Vendors Nationwide.*



*Your confirmation would means that you understand the level of Technocraft
Solutions LLC association for the mentioned project and will not approach
Technocraft Solutions LLC Client direct.*

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