Hi,

Please let me know if you have any matching resource for this.

*Java/J2EE technical support consultant*
*Location:* Groton, CT
*Duration:* 3-6 Months contract

*Must Have Skills:* Java, J2EE, Weblogic, Swing. support and maintainence.

*Job Roles / Responsibilities:
*ServiceCenter L2 support which will include the following activities
Create and update OPCenter notification when there is any issue with
ServiceCenter that impacts performance in or access to the application.
Monitor ServiceCenter usage
Update ServiceCenter lookup tables with new values
Run Monthly ServiceCenter Status report
General ServiceCenter Technical Support
Monitoring Service Center queues
Maintain and validate inboxes and favourites in ServiceCenter
Set up new Email or Web Services interfaces
Set up new SLA Calendar and SLA records
Create yearly SLA calendars
Mass close incident/interaction tickets
CI Contacts Data Loads and Mass Updates
Data Archive Retrieval




Thanks,

*Chandra Kant Sharma*

International Business Solutions Ltd.

Phone: 732 981 0450 Ext 416

Fax    : 732 981 0465

Email:  chandrak...@ibs-consulting.net

Web:   www.ibs-consulting.net,

[image: View Chandrakant Sharma's profile on
LinkedIn]<http://www.linkedin.com/in/chandrakantsharma>



Click Here <http://jobs.ibs-consulting.net/> to view open positions with
International Business Solutions.



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