*Position: Business Analyst* *Location: Columbus,OH*
*Duration: 12 months* Must Locals only who can go for in person. *Shift Assignment 7:30 - 4:00* *Roles and Responsibilities:* - Provide customer support on a daily basis; taking customer calls, document issues and addressing or redirecting problems to our IT partners - Support functional testing with new projects/ development - Ability to manage small/medium projects to completion; working with customers, understanding needs/requirements, working with IT to implement development, test, and ensure customer satisfaction - Customer report development - Security support for* Core HR and Administration systems* *Daily Tasks:* - Provide customer support on a daily basis; taking customer calls, document issues and addressing or redirecting problems to our IT partners - Manage issues inbox and tracking. - Document Honda HR processes as required - Develop and support testing for new projects and system enhancements - Manage security requests *Required Skills:* - Excellent customer orientation - Knowledge of HR systems (Kronos, PeopleSoft) - Ability to work with customers and IT to problem solve issues - Ability to read and write SQL queries to support customer requests - Excellent organizational skills to track customer issues through completion *Desired Skills:* - Ability to manage small/medium projects to completion; working with customers, understanding needs/requirements, working with IT to implement development, test, and ensure customer satisfaction - Knowledge of general HR / ADM processes -- *Thanks & Regards* Rathna kumar Bourntec Solutions, Inc., Phone: 847 780 1045 rat...@bourntec.com -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to oradev+unsubscr...@googlegroups.com. To post to this group, send email to oradev@googlegroups.com. Visit this group at https://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
