*GC or USC and face to face only* *Location:*::
*NY-New York/Nyc Duration::: 6+ monthsMOI::: Phone then face to face * *Job Description::* -The job description for one of the key positions is detailed below. -This role is responsible for the design, development, configuration, testing, implementation, and ongoing support of Fidelus’ Domain Separated ServiceNow core ITSM platform, creation of new applications and understanding of various system integration requirements. . -Collaboration with other ServiceNow System Administrators and key stakeholders to analyze and understand requirements, then transform the requirements into a solution. -The successful candidate will be part of a team responsible for the ongoing enhancement and maintenance of the Service Management platform and must be able to act with a sense of urgency and adapt to changing priorities. Mentoring, coaching and training of team resources is also a responsibility of this role. *Responsibilities* •The responsibilities of ServiceNow System Administrator/Programmer include, but are not limited to: •Provides daily support of the ServiceNow platform; including scripting, configuration, integrations and administration. •Monitor health, usage and overall compliance of ServiceNow and its applications. •Facilitates the resolution of high severity SNOW events to minimize customer impact. Responsibilities include participating in rotating on-call support process. •Performs analysis of incident and problem events to identify trends and service improvement opportunities. Develops recommendations based upon analysis and drives organizational efforts to implement. •Facilitates problem post mortem exercises to identify causal factors and root causes. Works with internal stakeholders to develop and implement corrective actions. •Define technical best practices to the immediate and extended teams for consistent coding practices. •Create and update technical and functional documentation such as operational procedures, report requirement documents, training materials, etc. •Participates in design and code reviews. •Designs solutions to meet business requirements. •Determines scope, estimates work effort and determines duration of development activities. •Develop and maintain system integrations and process automation. •Performs migration of code from development systems to production system. •Maintain code control log and validates code migration documentation. •Design, create, modify, implement and maintain ServiceNow reports and dashboards. •Generates reports and KPI analysis as needed. •Coordinate application and platform upgrades. •Provide deployment support during go-live for major and minor releases *REQUIREMENTS* •3+ years’ experience in ServiceNow Administration in an enterprise •3+ environment experience with ServiceNow Domain Separation •Experience Configuring ServiceNow Discovery •Must be able to design and build applications that set business goals and needs Proven experience implementing and customizing enterprise applications Familiar with Service Oriented architecture and web services integration •Experience with JavaScript, XML, HTML Experience integrating enterprise software systems •Experience creating ServiceNow update sets, promoting and testing multiple instances into production Regards, Rashmi Singh (Technical Resource Specialist) Ramy Infotech Inc Phone: 408-317-9256 Ext-334 Fax : 408-273-6834 Email: *rashmi.si...@ramyinfotech.com* <rashmi.si...@ramyinfotech.com> Note: We are working with prime vendor (One Layer between) for this position. -- You received this message because you are subscribed to the Google Groups "Oracle Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to oradev+unsubscr...@googlegroups.com. To post to this group, send email to oradev@googlegroups.com. Visit this group at https://groups.google.com/group/oradev. For more options, visit https://groups.google.com/d/optout.
