Alan, You have realized the basic trap of communicating between the experts and laymen (maybe I have created a word?).
I do not have OS experience, but you have given me a good idea. I do think that in this case the professionals should change their viewpoint from telling "four letter" professional words and change for asking the problems of the customers. So, if I would do such a promotional program, my heading question would be something like these: "What kind of difficulties you experience using the corporate software(s)?" "How could be improved the corporate IT system to help your job?" "What would be your three wishes to change in the corporate IT system?" Gyuri, Beck * * ========================================================== osl...@listserv.boisestate.edu ------------------------------ To subscribe, unsubscribe, change your options, view the archives of osl...@listserv.boisestate.edu, Visit: http://listserv.boisestate.edu/archives/oslist.html
