Re: [otrs] mail configuration

2002-08-13 Thread Stefan Wintermeyer
Hi Klaus, On Tue, Aug 13, [EMAIL PROTECTED] wrote: > I´m not an experienced LINUX-Admin, so I have a few problems with the > mail configuration. Please tell us what sort of Linux Distribution you are using. For now I assume that you are using a SuSE 8.0. Knowing the distribution makes it easier

Re: [otrs] merging tickets ?

2002-08-13 Thread Martin Edenhofer
On Mon, Aug 12, 2002 at 04:42:09PM +0100, Michael Bielicki wrote: > OK, if we are flying on that plane, here is another one that would come quite > handy: > doing things on multiple tickets at once, like changing their queue, assigning > a customer or putting an owner ? Ja. That`s on the todo l

[otrs] mail configuration

2002-08-13 Thread klaus
Hi OTRS-users, I´m not sure, that my first message had reached the list, so I send it again: as I told Martin a few weeks ago, we want to use the OTRS via an MS-Exchange-Server (Don´t hit me, it´s an existing and running system) I´m not an experienced LINUX-Admin, so I have a few problems with