hello,
i have installed otrs beta7 from the source on a redhat7.2 machine.
everything works fine but root@localhost recieves the following message from
the CRON DAEMON every hour
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Date: Wed, 21 Aug 2002 12:00:01 +0200
To: root@mhotrs
Subject: Cron /
> > when I open a ticket via PhoneView in OpenTRS, I can select the right
> > recipient and the ticket is sent to it correctly. But if I view that
> > ticket, sender and recipient are the same. Lets say I am Andreas and send
> > a ticket to support, then the ticket has Andreas as sender AND recipi
Hi Andreas,
On Wed, Aug 21, 2002 at 11:17:01AM +0200, Andreas Haase wrote:
> when I open a ticket via PhoneView in OpenTRS, I can select the right
> recipient and the ticket is sent to it correctly. But if I view that
> ticket, sender and recipient are the same. Lets say I am Andreas and send
>
Hi Christoph,
On Tue, Aug 20, 2002 at 02:33:08PM +0200, Christoph Kaulich wrote:
> Yes, but sometimes I get day directories like this:
>
> drwxr-sr-x5 otrs nogroup92 Aug 9 15:03 9
>
> and wwwrun can not create new article directories. This result to an
> erro in the procmail l
Hi,
when I open a ticket via PhoneView in OpenTRS, I can select the right
recipient and the ticket is sent to it correctly. But if I view that
ticket, sender and recipient are the same. Lets say I am Andreas and send
a ticket to support, then the ticket has Andreas as sender AND recipient,
but go