Hi Tony,
On Fri, Sep 06, 2002 at 01:14:21PM -0400, Tony VanScoy wrote:
> Well now i get
Fine!
> 'Premature end of script headers: /home/cert/OpenTRS/bin/cgi-bin/index.pl'
>
> however
>
> 'perl -cw /home/cert/OpenTRS/bin/cgi-bin/index.pl'
>
> returns 'syntax OK'. What could cause this issue?
Well now i get
'Premature end of script headers: /home/cert/OpenTRS/bin/cgi-bin/index.pl'
however
'perl -cw /home/cert/OpenTRS/bin/cgi-bin/index.pl'
returns 'syntax OK'. What could cause this issue?
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Ma
Hi Tony,
On Fri, Sep 06, 2002 at 11:51:17AM -0400, Tony VanScoy wrote:
> the syntax is ok but i get errors in my httpd logs...
>
> attempt to invoke directory as script: /home/cert/OpenTRS/bin/cgi-bin
>
> i'm not sure on how to fix this
> [...]
> > i installed otrs to /home/cert/OpenTRS, and r
the syntax is ok but i get errors in my httpd logs...
attempt to invoke directory as script: /home/cert/OpenTRS/bin/cgi-bin
i'm not sure on how to fix this
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Martin Edenhofer
Sent: Friday, September 06, 200
Hi Tony,
On Fri, Sep 06, 2002 at 10:41:30AM -0400, Tony VanScoy wrote:
> Im trying to install otrs on red hat 7.3 to a virtually hosted web account
>
> Apache user is nobody, group nobody
> Virtual Host user cert, group cert
> OpenTRS user cert, group cert
>
> i installed otrs to /home/cert/Ope
Im trying to install otrs on red hat 7.3 to a virtually hosted web account
Apache user is nobody, group nobody
Virtual Host user cert, group cert
OpenTRS user cert, group cert
i installed otrs to /home/cert/OpenTRS, and ran through the setup on the
otrs web site. however www.domain.net/otrs/ giv
Hi Andreas,
On Fri, Sep 06, 2002 at 12:00:51PM +0200, Andreas Haase wrote:
> Now it is so, that we set up an escalation time for our ticket queues and
> if an employee doesn't answer one of his tickets within this time, it
> escalates. That's how it should work, i guess. But now it would be fine
Hello,
Now it is so, that we set up an escalation time for our ticket queues and
if an employee doesn't answer one of his tickets within this time, it
escalates. That's how it should work, i guess. But now it would be fine,
if this employee could say "Resubmit this ticket after x minutes and don'
