Re: [otrs] new install info and comments

2002-10-17 Thread Bryan Fullerton
On Monday, October 14, 2002, at 05:08 PM, Bryan Fullerton wrote: On Monday, October 14, 2002, at 06:15 AM, Martin Edenhofer wrote: - I had to do a "chgrp -R www $HOME/var/article" to allow Apache to write copies of the messages sent. Maybe document this? Did you use SetPermissions.pl? Ok,

Re: [otrs] new install info and comments

2002-10-17 Thread Martin Edenhofer
Hi Bryan, On Thu, Oct 17, 2002 at 12:48:00PM -0400, Bryan Fullerton wrote: > I ran bin/SetPermissions.pl, and it broke $HOME/var/article again. So > this *does* need to be fixed in SetPermissions.pl. Looking at the > script, the only things I see which affect $HOME/var/article are: > > chown -

Re: [otrs] old tickets

2002-10-17 Thread Thomas Schuettler
Stefan Wintermeyer wrote: > On Wed, Oct 16, Thomas Schuettler wrote: > >>How can I see old tickets? > > > You have to search them by some pattern. There is no "old ticket" queue. > > take care > Stefan Wintermeyer > Thanks I had not seen this point! greetings thomas ___