Re: [otrs] Let's start from the beginning

Hi Chris, On Fri, Oct 25, 2002 at 03:05:20PM -0400, Chris Day wrote: > Yeah, maybe that's the problem. I was able to install the entire program, > even saw the intial "welcome" ticket and closed it. The only problem is > that it doesn't pull in the emails, which I'm beginning to think may have >

Re: [otrs] Let's start from the beginning

Yeah, maybe that's the problem. I was able to install the entire program, even saw the intial "welcome" ticket and closed it. The only problem is that it doesn't pull in the emails, which I'm beginning to think may have something to do with the fact that I can only run one cron task at 3am? Beca

Re: [otrs] Let's start from the beginning

Hi Chris, On Fri, Oct 25, 2002 at 11:39:21AM -0400, Chris Day wrote: > Ok, let me first say I WANT OTRS! This is the best thing since sliced bread >(really!) when it comes to online CRMs (especially FREE ones!). > > I'm still kinda figuring out the capabilities of my hosted service. I'm hoping

Re: [otrs] config files

Hi Bastian, On Fri, Oct 25, 2002 at 05:53:31PM +0200, Bastian Hoyer wrote: > hmm.. what about splitting config file into template and then what the > user actually wants... that makes cvs updates easier i think. > > i mean there would be a config.pm with all the stuff in it and then an > config.u

[otrs] config files

hmm.. what about splitting config file into template and then what the user actually wants... that makes cvs updates easier i think. i mean there would be a config.pm with all the stuff in it and then an config.user.pm which is loaded after config.pm where you just copy&paste the values you want t

[otrs] Let's start from the beginning

Ok, let me first say I WANT OTRS!  This is the best thing since sliced bread (really!) when it comes to online CRMs (especially FREE ones!).   I'm still kinda figuring out the capabilities of my hosted service.  I'm hoping that OTRS will run in our environment.   Webserver: Apache 1.3.26 (U

Re: [otrs] Localizations problems

Hi Vladimir, On Fri, Oct 25, 2002 at 04:32:09PM +0300, Vladimir Gerdjikov wrote: > I just finished translation of Bulgarian.pm, but there is some > problems when I try implement this new language. > Here is output in error log: > .. > [OpenTRS-CGI-8770][Error][1:Kernel::Output::HTML::Generic:

Re: [otrs] text wrap.

Hi Diane, On Fri, Oct 25, 2002 at 02:00:14PM +0200, Martin Edenhofer wrote: > > Is there any way that I can set the text of an outgoing email to be 72 > > characters across instead of text-wrapping? The emails end up looking > > "unattractive" on PINE and other email clients =( I would really >

[otrs] Localizations problems

Hi all, I just finished translation of Bulgarian.pm, but there is some problems when I try implement this new language. Here is output in error log: .. [OpenTRS-CGI-8770][Error][1:Kernel::Output::HTML::Generic::new][Line:112] [OpenTRS-CGI-8770][Error][0:Kernel::Language::new][Line:68] Sorry, c

Re: [otrs] Ticket counting ?

Hi Christoph, On Fri, Oct 25, 2002 at 12:24:37PM +0200, Christoph Kaulich wrote: > I have found something I do not really understand. > > [Logout] [ Utilities ] [ Preferences ] [ Stats ] [ end ] > [QueueView] [PhoneView][FAQ][new message (0)][Locked tickets (0)] > [Queue: Person

Re: [otrs] text wrap.

Hi Diane, On Thu, Oct 24, 2002 at 11:01:37AM -0700, Diane Shieh wrote: > Is there any way that I can set the text of an outgoing email to be 72 > characters across instead of text-wrapping? The emails end up looking > "unattractive" on PINE and other email clients =( I would really > appreciate

[otrs] Ticket counting ?

Good Morning all together, I have found something I do not really understand. [Logout] [ Utilities ] [ Preferences ] [ Stats ] [ end ] [QueueView] [PhoneView][FAQ][new message (0)][Locked tickets (0)] [Queue: PersonalQueue] Tickets shown: 0 - Ticket available: 0 - Show all 0 tick

[otrs] fetchmail error solution

hi again!   its kinda weird answering my own problems! i have solved my problem already. best regards,--edwin_  \_\__\  /__/ Edwin D. Viñas <[EMAIL PROTECTED]>  \ _\__\ ___/__/  SRSII, DOST-ASTI, PREGINET Project   \ _\__\__/__/    Mobile:+639202612660 Tel:+6

[otrs] fetchmail error

hi pipol! im currently installing otrs in my FreeBSD box. i successfully installed up to procmail system. now im trying to install fetchmail. i know its not otrs related topic but i know someone out here may know what's the problem with my fetchmail installation:   fetchmail-6.1.1.tar.gz ./co