AW: [otrs] OTRS Update Beta7 -> Beta8

2002-10-28 Thread Volker Vo?kamper
Hi Martin, > > [...] > > Did some tests. > > OK. everything looks good... > > ... but don't know about the dbscript errors ?!? > > Don't worry about the error messages, you can update all > previous version > with this script and in the most cases your database has > already the most changes! I t

AW: [otrs] OpenTicketView idea

2002-10-28 Thread Bastian Hoyer
> Done. Not answered tickets will be highlighted (CVS version). Cool :) ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Re: [otrs] text wrap.

2002-10-28 Thread Diane Shieh
Hello Martin, It worked wonderfully. Thank you. Congrats on Beta 8. It looks great. We will be installing it at the end of today =) =Diane On Fri, 25 Oct 2002, Martin Edenhofer wrote: > Hi Diane, > > On Thu, Oct 24, 2002 at 11:01:37AM -0700, Diane Shieh wrote: > > > Is there any way that I

Re: [otrs] OpenTicketView idea

2002-10-28 Thread Martin Edenhofer
Hi Bastian, On Mon, Oct 28, 2002 at 02:26:28PM +0100, Bastian Hoyer wrote: > The OpenTicketView is really a cool thing, but it would be even better > if Tickets with new messages (customer responses) would be marked with > an red exclamation mark or highlighted in an other way in the list. Done.

Re: [otrs] OTRS Update Beta7 -> Beta8

2002-10-28 Thread Martin Edenhofer
Hi Volker, On Sat, Oct 26, 2002 at 04:23:57PM +0200, Volker Vo?k?mper wrote: > vk-main:/opt/OpenTRS/Kernel # cat /opt/OpenTRS/scripts/DBUpdate.mysql.sql | > mysql -f -u root otrs > ERROR 1050 at line 52: Table 'ticket_index' already exists > ERROR 1050 at line 64: Table 'time_accounting' already e

Re: [otrs] some suggestions

2002-10-28 Thread Martin Edenhofer
Hi Volker, On Thu, Oct 24, 2002 at 04:35:28PM +0200, Volker Vo?kamper wrote: > >I see this points. OTRS (currently) is developed to put an existing > customer > >database on it. Yes, a modular contract frontend/backend would be > important. > > How does this work? I have not seen any hint on thi

Re: [otrs] Let's start from the beginning

2002-10-28 Thread Martin Edenhofer
Hi Chris, On Sat, Oct 26, 2002 at 08:26:00AM -0400, Chris Day wrote: > Ok, it does have to be in the cgi-bin but I can secure the OpenTRS folders > with permissions no problem leaving the public out in the cold :) So is > that what the first set of commands is doing? Just setting up permissions

[otrs] OpenTicketView idea

2002-10-28 Thread Bastian Hoyer
Hi all, The OpenTicketView is really a cool thing, but it would be even better if Tickets with new messages (customer responses) would be marked with an red exclamation mark or highlighted in an other way in the list. Bastian ___ OTRS mailing list: otr

Re: [otrs] Incorrect MD5 checksums

2002-10-28 Thread Martin Edenhofer
Hi Andreas, On Mon, Oct 28, 2002 at 01:50:57PM +0100, Andreas Haase wrote: > I just downloaded the new archives of beta8 and run md5sum to check, > whether the files are intact, but I saw, that they have different > checksums than in the announce mail. Could you please send the correct > checksum

[otrs] Incorrect MD5 checksums

2002-10-28 Thread Andreas Haase
Hello, I just downloaded the new archives of beta8 and run md5sum to check, whether the files are intact, but I saw, that they have different checksums than in the announce mail. Could you please send the correct checksums to the mailing list or publish them on the homepage? Tnx and bye, Andreas