On Tuesday, October 29, 2002, at 11:00 PM, Bryan Fullerton wrote:
I'll try finding the CGI::upload module (not sure which CPAN module
it's in) - might want to mention that it's now needed!
Humm... this one is CGI::Upload (note case difference) - is this what
it's supposed to be?
http://www.c
On Tuesday, October 29, 2002, at 05:59 PM, Martin Edenhofer wrote:
Don't worry about the error messages, you can update all previous
version
with this script and in the most cases your database has already the
most changes!
Aaah, ok, thanks.
Is this (http://bogen.net/SetPermissions.sh) work
Hi Volker,
On Mon, Oct 28, 2002 at 11:17:52PM +0100, Volker Vo?kamper wrote:
> > Volker, can you try this with an other browser (e. g.
> > Mozilla)!? I need to know
> > if this is not working with IE. Or with any browser.
>
> OK, I patched EmailSend.pm - now the test:
>
> Browser: Opera 6.05 Wi
Hi Andreas,
On Tue, Oct 29, 2002 at 10:02:29AM +0100, Andreas Haase wrote:
> I just tried to open a new ticket via Phone View. That did as I wanted but
> if in the ticket the From: and To: are the same adresses, although if I
> selected different ones. The queue the ticket is pushed into, is the
On Tuesday, October 29, 2002, at 06:05 PM, Martin Edenhofer wrote:
Ja, that looks ok. But check your Kernel/Config.pm (perl -cw
Kernel/Config.pm).
There is an perl syntax error.
Hmm, so it says...
% perl -cw /usr/local/otrs/Kernel/Config.pm
syntax error at /usr/local/otrs/Kernel/Config.pm lin
Hi Detlef,
On Wed, Oct 30, 2002 at 12:00:12AM +0100, Detlef Kocks wrote:
> if i don't need e.g. the "misc"-queue and want to delete it, is it right
> that i have to delete the mysql-record? I did not found any possibility to
> delete several standards (e. g. queue, auto-answer etc.).
>
> Is ther
Hi Bryan,
On Tue, Oct 29, 2002 at 09:06:22AM -0500, Bryan Fullerton wrote:
> Oh yeah, one thing I was reminded of by upgrading to BETA8, I had to
> make this change to Kernel/Config.pm because my PostgreSQL server isn't
> localhost.
>
> 117c117
> < #$Self->{DatabaseDSN} = "DBI:Pg:dbname=$Se
Hi,
if i don't need e.g. the "misc"-queue and want to delete it, is it right
that i have to delete the mysql-record? I did not found any possibility to
delete several standards (e. g. queue, auto-answer etc.).
Is there any other way, beside to edit the values, for deletion? Or a hidden
button "de
Hi Bryan,
On Tue, Oct 29, 2002 at 08:52:26AM -0500, Bryan Fullerton wrote:
>
> 1. PostgreSQL update (couple of errors, no biggies):
>
> % cat scripts/DBUpdate.postgresql.sql | psql -U otrs -h db otrs
> Password:
> CREATE
> NOTICE: CREATE TABLE will create implicit sequence
> 'customer_user_id_
On Tue, Oct 29, 2002 at 08:57:24PM +0100, Bastian Hoyer wrote:
> I just found an other bug in cvs version.
> I changed to form and restartet the apache... Everything looked fine but
> when I tried to change a tickets queue in the other dropdown it gave me
> the message submit form...
Ja, if you us
Hi Eddie,
On Tue, Oct 29, 2002 at 11:41:27AM -0800, Eddie Urenda wrote:
> We have upgraded to OTRS Beta 8 and have most everything working
> correctly except for the option that enables standard response selections
> to be forms (this was working fine in beta 7).
>
> In Config.pm we have the fol
Hi Eddie,
On Tue, Oct 29, 2002 at 11:46:46AM -0800, Eddie Urenda wrote:
> Perhaps I am not calling this correctly, but I can't seem to change the
> height/width of the generated graphs using mkStats.pl
>
> The usage states that:
>
> usage: mkStats.pl -j -m -x (default 500) -y
> (default 350)
I just found an other bug in cvs version.
I changed to form and restartet the apache... Everything looked fine but
when I tried to change a tickets queue in the other dropdown it gave me
the message submit form...
Bastian
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Perhaps I am not calling this correctly, but I can't seem to change the
height/width of the generated graphs using mkStats.pl
The usage states that:
usage: mkStats.pl -j -m -x (default 500) -y
(default 350)
Yet I can't seem to specify any values for -m and -x beyond the defaults.
Is there so
Hello,
We have upgraded to OTRS Beta 8 and have most everything working
correctly except for the option that enables standard response selections
to be forms (this was working fine in beta 7).
In Config.pm we have the following set:
$Self->{StdResponsesMethod} = 'Form';
Yet all the sta
Oh yeah, one thing I was reminded of by upgrading to BETA8, I had to
make this change to Kernel/Config.pm because my PostgreSQL server isn't
localhost.
117c117
< #$Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
---
> $Self->{DatabaseDSN} =
"DBI:Pg:dbname=$Self->{Database};hos
Notes on the BETA8 upgrade... number 4 below is most important. :)
1. PostgreSQL update (couple of errors, no biggies):
% cat scripts/DBUpdate.postgresql.sql | psql -U otrs -h db otrs
Password:
CREATE
NOTICE: CREATE TABLE will create implicit sequence
'customer_user_id_seq' for SERIAL column 'c
Hi,
does anybody use OTRS with Apache 2.0.x? Did you have any problems (e.g.
with Perl or mod_perl)?
take care
Stefan
--
Stefan Wintermeyer
I wish we hadn't had to do this. (McCoy)
"Star Trek"
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OTRS mailing list
some more euro test:
>
> OK, there's a new ticket from the testscript. Euro and umlaut
> are OK but...
> oh shit, only in netscape and Opera !!!
>in MS IExplorer is there a black rectangle.
>
>
> When I write a mail with outlook the eurosign is shown as a
> black rectangle
> in MS IExplorer A
Hello,
I just tried to open a new ticket via Phone View. That did as I wanted but
if in the ticket the From: and To: are the same adresses, although if I
selected different ones. The queue the ticket is pushed into, is the right
one, so its just a blemish.
An yesterday I customized a frontend the
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