Re: [otrs] serious bug in AgentCompose and CarbonCopy (Cc) handling

2002-11-08 Thread Martin Edenhofer
Hi Phil, On Wed, Nov 06, 2002 at 04:33:44PM +, Phil Davis wrote: > I have only noticed this since upgrading to BETA8 but if there is a > long CC list including > real names with spaces in then when AgentCompose is called the web form > presented to the > user truncates the CC addresses at a

[otrs] Wrong Attachments !!! HELP !!

2002-11-08 Thread Marco Cintolesi
Hi all, Only today we have realized that ALL the attachments we send with OTRS are a "little bit" wrong. Example: An agent attach the file "c:\test\myfile.txt" from a win2k machine with explorer 6..the attach come to the destination as "c_test_myfile.txt" !! This not a good thing.we h

Re: [otrs] Search for closed tickets

2002-11-08 Thread Martin Edenhofer
Hi Thomas, On Thu, Nov 07, 2002 at 01:49:21PM +0100, Thomas Schuettler wrote: > >Not yet. If you need this, add an feature request to bugs.otrs.org. :-) > > done Fine! ;) > >>Can I delete all tickets in a queue? > > > >You can close all tickets in a queue with bin/GenericAgent.pl > >(Kernel/C