Re: [otrs] OTRS with Apache2 + mod_perl-2 (mod_perl-1.99_07 / Beta)

2003-01-09 Thread Martin Edenhofer
Hi Jason, On Wed, Jan 08, 2003 at 09:25:12AM -0500, Jason McCormick wrote: > Thanks Martin, I haven't been able to make anymore progress on it and > hard-coding paths is obviously not a good idea. :) Yes. :) I checked this. The current 1.0 RC1 should work with mod_perl-2 if you use the scripts

[otrs] OTRS 1.0 RC1!

2003-01-09 Thread Martin Edenhofer
Hi, this is the first release candidate of OTRS 1.0. Major-Changes: == * switched to new config mechanism * moved default location form /opt/OpenTRS to /opt/otrs * Bulgarian translation! Thanks to Vladimir Gerdjikov! * Dutch translation! Thanks to Fred van Dijk! * Finnish t

Re: [otrs] print report

2003-01-09 Thread Martin Edenhofer
Hi Jon, On Thu, Jan 09, 2003 at 10:13:40AM -0600, Jon Conkle wrote: > OTRS has been up and running nicely for almost a month now. We're very > happy with it here at work. However, one question. Is there any way to > print up a full report for closed tickets? A full report! Like this: http://

Re: [otrs] date format in the Subject field at the AgentPhone

2003-01-09 Thread Martin Edenhofer
Shozo, On Wed, Jan 08, 2003 at 09:24:37PM +0900, murahashi wrote: > I noticed that a small internationalization requirement at the AgentPhone. > > There is the field of Subject and it's initial value includes date format > like this. > > Wed Jan 8 08:59:25 2003 > > I would like to change to lo

Re: [otrs] Cronjobs

2003-01-09 Thread Martin Edenhofer
Hi Hans, On Wed, Jan 08, 2003 at 09:36:53AM +0100, Hans Scheffers wrote: > Sorry for the late reply, but the program in question is otrs.cleanup The cronjob syntax was wrong (var/cron/postmaster). Remove on * and it will work. > Another question: when I receive a ticket, is it possible to war

[otrs] print report

2003-01-09 Thread Jon Conkle
OTRS has been up and running nicely for almost a month now. We're very happy with it here at work. However, one question. Is there any way to print up a full report for closed tickets? Thanks, Jon Conkle ___ OTRS mailing list: otrs - Webpage: http:/