[otrs] RC 1.0

2003-01-12 Thread Gene Parks
Title: RC 1.0 Martin, Are we now storing both the ticketlooping and articles in the database? Gene

Re: [otrs] ArticleStorageInit error

2003-01-12 Thread Martin Edenhofer
On Sun, Jan 12, 2003 at 07:36:10PM +0100, Maarten Engelen wrote: > Yep that did the trick. Thanks. > > Andreas: Your solution works too, but it doesn't seem such a good idea > to me to leave out initialisation procedures, so I went for the > addition of the use statement. > > Than my question sti

RE: [otrs] ArticleStorageInit error

2003-01-12 Thread Maarten Engelen
Yep that did the trick. Thanks. Andreas: Your solution works too, but it doesn't seem such a good idea to me to leave out initialisation procedures, so I went for the addition of the use statement. Than my question still is why it doesn't work 'as is'. A 'use ' is required to get it to work i

AW: [otrs] ArticleStorageInit error

2003-01-12 Thread Robert Kehl
Hi Maarten, hi Martin! I solved this by adding the following line to Kernel/System/Ticket.pm use Kernel::System::Ticket::ArticleStorageDB; just behind use Kernel::System::Ticket::Article; Let me know if it works, Robert PS: Sorry for having eventually sent this twice?! __

AW: [otrs] ArticleStorageInit error

2003-01-12 Thread Robert Kehl
Hi Maarten, hi Martin! I solved this by adding the following line to Kernel/System/Ticket.pm use Kernel::System::Ticket::ArticleStorageDB; just behind use Kernel::System::Ticket::Article; Let me know if it works, Robert ___ OTRS mai

Re: [otrs] ArticleStorageInit error

2003-01-12 Thread Andreas Grabmüller (Webmail)
Have the same problem here... I just commented out the $Self->ArticleStorageInit(); and it seems to work... The following message was sent by "Maarten Engelen" <[EMAIL PROTECTED]> on Sun, 12 Jan 2003 18:53:49 +0100. > Hi Martin, > > well that's what i figured too. ;) So I checked the config.p

[otrs] ArticleStorageInit error

2003-01-12 Thread Maarten Engelen
Hi Martin, well that's what i figured too. ;) So I checked the config.pm and default.pm files and they have correct settings. To be sure I edited Tickets.pm and hard coded the module ArticleStorageDB in it. It gave me exactly the same error. All files are available and the require statement doesn

Re: [otrs] ArticleStorageInit error

2003-01-12 Thread Martin Edenhofer
Hi Maarten, On Sun, Jan 12, 2003 at 06:03:42PM +0100, Maarten Engelen wrote: > I just installed otrs RC1 on my system. When I visit > http://www.domain.com/otrs/index.pl I get a 500 server error. When I > manually run /bin/cgi-bin/index.pl I get the following error: > > Can't locate object metho

[otrs] ArticleStorageInit error

2003-01-12 Thread Maarten Engelen
Hi all, I just installed otrs RC1 on my system. When I visit http://www.domain.com/otrs/index.pl I get a 500 server error. When I manually run /bin/cgi-bin/index.pl I get the following error: Can't locate object method "ArticleStorageInit" via package "Kernel::System::Ticket" (perhaps you forgot

Re: [otrs] Install Problems

2003-01-12 Thread Martin Edenhofer
Hi Brian, On Sat, Jan 11, 2003 at 04:48:18PM -0800, OTRS wrote: > Okay this is going to sound stupid... > > But what does this mean ? > cd Kernel/Config/ -=> Go into the Kernel/Config/ directory. > for foo in *.dist; do cp $foo `basename $foo .dist`; done -=> Copy each XYZ.pm.dist (exam