Hi Frank,
On Mon, May 26, 2003 at 07:48:25AM +0200, [EMAIL PROTECTED] wrote:
> I get a lot of error messages from the PostMasterPOP3.pl:
> --snipp--
> >From otrsATotrsDOTmyDOTdomain Mon May 26 07:30:02 2003
> Return-Path:
> X-Original-To: rootATlocalhost
> Delivered-To: rootATlocalhostDOTmyDOTd
Hi Alex,
On Fri, May 23, 2003 at 11:14:06AM +0200, Alex Suzuki wrote:
> I am evaluating OTRS for a company helpdesk, I need to know if there
> is some possibility to configure OTRS so customers can actually look
> at issues not owned by themselves. The idea would be that a customer
Each customer
Hi Alex,
On Thu, May 22, 2003 at 06:12:33PM +0200, Alex Mihicinac wrote:
> I forgot to mention one more thing :-) if I set two different "Email
> Addresses" (in OTRS) pointing to the same queue, then I get only one of
> them listed in PhoneView' To: drop down menu, why is that? There should
> be
Hi Alex,
On Thu, May 22, 2003 at 05:59:57PM +0200, Alex Mihicinac wrote:
> I'm trying to get all emails into one specific queue - emails come from
> different To/Cc: addresses, because OTRS' email is subscibed to couple
> of internal mail lists.
> For example To/Cc: can be [EMAIL PROTECTED] or [E