Re: [otrs] make the customer Phone information required

2003-06-12 Thread viktor
Simply delete them from CVS repository (cvsroot) Quoting "Covert, Jake" <[EMAIL PROTECTED]>: > I've successfully added the Phone information to the database (mysql) and > updated the CustomerCreateAccount.dtl to show the field, but doesn't appear > to be required for them to create an account. >

[otrs] make the customer Phone information required

2003-06-12 Thread Covert, Jake
I've successfully added the Phone information to the database (mysql) and updated the CustomerCreateAccount.dtl to show the field, but doesn't appear to be required for them to create an account. Do you know how I can make this required to create an account? Thanks for your time. ***

[otrs] Deleting Queues

2003-06-12 Thread Stefan Pampel
Hi, I successfully installed OTRS on Linux, and now i want to delete the default-queues and the ones i created for testing, but cant find a way to do that. Is it possible? (should.. ;) ) -Regards, Stefan ___ OTRS mailing list: otrs - Webpage: http://o

[otrs] Internal server error when OTRS trying to send mail

2003-06-12 Thread Justin MacLeod
OTRS is setup and working pretty much...but whenever I try to get it to do anything that needs to send mail out (eg. send lost password, reply to customer, etc.) it just gives an apache internal server error.   It's running on Win2000 with mysql and apache. We are using an external SMTP serv