Re: [otrs] Starting Apache2 Issue

2004-10-30 Thread Tyler Hepworth
On Sat, 30 Oct 2004 17:18:17 -0700, Marshall28 <[EMAIL PROTECTED]> wrote: > I don't see the http-server option in yast, or anything relating to it. Yet > I know I have apache2 installed. mod-perl is installed as well, I've checked > this. What option was changed in the httpd.conf text file to enabl

Re: [otrs] Preferences: "my queues"

2004-10-30 Thread Tyler Hepworth
On Sat, 30 Oct 2004 22:01:57 +0200, Andreas Rittershofer <[EMAIL PROTECTED]> wrote: > I selected some of the queues as "My Queues". But when there is a ticket > in another queue, in a queue I didn't select as "My Queues", the ticket > is shown to me nevertheless. This is a behavior I cannot underst

Re: [otrs] Starting Apache2 Issue

2004-10-30 Thread Marshall28
I don't see the http-server option in yast, or anything relating to it. Yet I know I have apache2 installed. mod-perl is installed as well, I've checked this. What option was changed in the httpd.conf text file to enable the perl-module? Perhaps we can take that route if you know thats the fix tha

[otrs] Preferences: "my queues"

2004-10-30 Thread Andreas Rittershofer
I selected some of the queues as "My Queues". But when there is a ticket in another queue, in a queue I didn't select as "My Queues", the ticket is shown to me nevertheless. This is a behavior I cannot understand. I expected that with "My Queues" I'm selecting the queues of which tickets are shown

Re: [otrs] Can't connect to syslog when using File logging????

2004-10-30 Thread kalldrex-otrs
Ohhh! I must have pressed a bad key over the s in vi while editing it haha. Thanks a lot :) --Matthew Shapiro --- Robert Kehl <[EMAIL PROTECTED]> wrote: > [EMAIL PROTECTED] schrieb: > > Ok I think I found a bug. > > You didn't. > > > I edited the > > Kernal/Config/Defaults.pm and modified

Re: [otrs] Automatic Drop of Old Sessions ?

2004-10-30 Thread Robert Kehl
Franz Ferdinand Esberger schrieb: Hello everybody, In my error.log i found the following line Message: Can't write session data. Max. size (358400 Bytes) of SessionData reached! Drop old sessions! so i took a look at Session Management where I have approx 600 Customer Sessions opened, but only 3

Re: [otrs] Can't connect to syslog when using File logging????

2004-10-30 Thread Robert Kehl
[EMAIL PROTECTED] schrieb: Ok I think I found a bug. You didn't. > I edited the Kernal/Config/Defaults.pm and modified the LogModule to use File in there. ***BEEP*** BEEP*** ***BEEP*** Bad idea as you will loose changes when updating. > Now it works. Isn't Config.pm supposed to take prio

Re: [otrs] Starting Apache2 Issue

2004-10-30 Thread Tyler Hepworth
On Fri, 29 Oct 2004 20:39:41 -0700, Marshall28 <[EMAIL PROTECTED]> wrote: > Here is the error I get when trying to start Apache2. Anyone have any ideas > on what is wrong here. This occurred right after I installed OTRS. > > Starting httpd2 (prefork) Syntax error on line 10 of > /etc/apache2/conf.

[otrs] Sendmail integration of otrs and postmaster.pl

2004-10-30 Thread otrs
Hi everybody !   This is my first start at otrs and really i am impressed by the product. I was used to a ticket system on my previous job and this one is awesome :)   I am instaling a version for myself right now and i struggle just on one thing. I want to make email flow from sendmail to