[otrs] help: how to change admin status??

Hi, If The admin status by some other person's name and I want to change that one to my own name then where I have change the status or which particular field I have to go to change that. I have tried in the Admin area and changing the admin email but still mails that I am sending to OTRS is

Re: [otrs] Note-Internal & External

Title: Message hi,   check /otrs/Kernel/Config/Defaults.pm for it, its there..   byes.. Hello. I've successfully installed OTRS and have been using it for a few weeks now. But I noticed that when entering notes for a ticket I only have the option of "note-internal".  I do not hav

[otrs] Note-Internal & External

Title: Message Hello.   I've successfully installed OTRS and have been using it for a few weeks now. But I noticed that when entering notes for a ticket I only have the option of "note-internal".  I do not have the option "note-external".   Can someone tell me how I enable the "note-externa

[otrs] new windows version

Hey guys, I just wanted to know if there will be any new OTRS version for Windows or if you just stopped bringing out new versions for Windows, God bless, Andy ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/piperm

R: [otrs] Re: Junk handling?

>> >> Move them to a specific queue ("Junk" for example) and have a generic >> agent that runs every X minutes that deletes everything in the "Junk" >> queue. >> > >Thanks. There is one drawback though which I don't like. >The user moves the ticket to the Junk queue and then it is shown at his

[otrs] How to change admin status...

Hi,   If The admin status by some other person's name and I want to change that one to my own name then where I have change the status or which particular field I have to go to change that.   I have tried in the Admin area and changing the admin email but still mails that I am sending to OTRS is go

[otrs] Re: Junk handling?

Tyler Hepworth wrote: > On Sat, 04 Dec 2004 12:15:34 +0100, Martin Honermeyer > <[EMAIL PROTECTED]> wrote: >> Hello, >> >> we are getting many spam and non-delivery mails a day. Most of them are >> not really interesting and should be taken out of the way as fast as >> possible. >> >> Is it poss

RE: [otrs] Attachments being cut off

No, not yet. Today's the first day I'll have to really look at it since I found the problem. If I figure anything out I'll make sure to mail it out to the list for you. -- Chris Salter Software Engineer ZANTAZ, Inc. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTE