RE: [otrs] Attachments being cut off

2004-12-15 Thread Chris Salter
I'm still trying to find time to look at the problem... I've made virtually no progress so far. It's getting a little annoying. One thing I've noticed is that it seems to be cutting off files with lots of binary data (DLLs & ZIPs) but other types it leaves alone (text, RTF). I haven't had a ch

Re: [otrs] Automatic close notification

2004-12-15 Thread Damir Dzeko
Xavier Fustero wrote: Hi, I am wondering if it is possible to send an automatic email to the user saying that his/her notification has been close. I am trying to find it out but I can't see how. Clicking on 'Close', at least in version 1.3.2, will close the ticket with an internal note which won't